Sales Account Manager – Strategic Accounts

Versaterm

. Own the commercial relationship for a portfolio of existing strategic accounts, including state police, large municipal police departments, county and regional dispatch centers, and multi-agency programs .

Posted 11/2/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing strategic accounts within the public safety sector, focusing on revenue growth through upselling and cross-selling. Possesses strong negotiation skills and the ability to navigate complex procurement processes while maintaining executive relationships.

Highest-signal resume keywords

Enterprise Software Sales ExperiencePublic Safety Technology KnowledgeAccount Management ExpertiseNegotiation SkillsPublic Sector Procurement Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue GrowthUpsellingCross-SellingAccount PlanningPipeline Management

Soft Skills

Executive PresenceWritten CommunicationVerbal Communication

Tools & Technologies

CRM SoftwareCADRMS

Certifications & Qualifications

CJIS Security Policy ComplianceBackground Check Clearance

Industry Keywords

Public SafetyGovernmentLaw EnforcementDispatch CentersStrategic Accounts

About the role

Key responsibilities & impact

Own the commercial relationship for a portfolio of existing strategic accounts, including state police, large municipal police departments, county and regional dispatch centers, and multi-agency programs
Develop account plans mapping each customer's current Versaterm footprint against the full product ecosystem and identifying high-value expansion opportunities
Drive upsells and cross-sell of additional products, modules, agencies, and subscription tiers into the installed base
Lead renewal and expansion conversations, structuring pricing and bundles that increase customer value and recurring revenue
Build and maintain executive relationships with chiefs, sheriffs, CIOs, dispatch directors, and elected or appointed decision-makers
Navigate public-sector procurement for add-on purchases, including funding sources, council or board approvals, co-op purchasing vehicles, and contract amendments
Partner with implementation, customer success, support, product, marketing, and contracts teams to keep customers happy and surface new opportunities
Work with the SAE team so new customers are handed off cleanly and nurtured after go-live
Forecast accurately and maintain disciplined pipeline and CRM hygiene
Represent Versaterm at customer sites, user groups, and industry conferences, with regular travel

Requirements

What you’ll need

12+ years of enterprise software sales or account management experience, ideally in public safety, government, or another complex, long-cycle market
Proven track record of growing revenue within existing accounts through upsell, cross-sell, and renewals, and consistently meeting or exceeding quota
Ability to speak credibly about a multi-product portfolio and connect it to a customer's operational and budget realities
Working knowledge of public sector buying processes, including funding, approvals, and procurement vehicles
Credibility with law enforcement, dispatch, or public safety leaders; existing relationships in the space are a strong plus
Experience with CAD, RMS, or related public safety technology is highly preferred
Strong executive presence, negotiation skills, and written and verbal communication
Comfortable with 50% travel
Candidates must successfully pass a comprehensive, fingerprint-based background check
Compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy required
Obtaining and maintaining all required security clearances is a condition of employment

Benefits

Comp & perks

Comprehensive benefits offering
Some roles may be eligible for variable compensation such as incentive plans or discretionary performance bonuses
Accommodations available upon request throughout all stages of the recruitment process