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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Tank Trucks Dispatching, ensuring compliance with TDG regulations and operational efficiencies. Proven ability to manage personnel, enhance customer satisfaction, and execute business development strategies in a fast-paced environment.
Highest-signal resume keywords
Tank Trucks Dispatching ExperienceTDG Regulations KnowledgeCustomer Service ExcellencePersonnel ManagementClass 5 Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
DispatchingCompliance ReviewEquipment TroubleshootingProject ExecutionBudget Management
Soft Skills
Interpersonal CommunicationTeam CollaborationDecision MakingDetail OrientationOrganizational Skills
Certifications & Qualifications
WHMISH2S AliveTDGCSOCSTS
Industry Keywords
Fluid Hauling ManagementTrucking IndustryLoad SecurementOH&S StandardsHigh Volume Workload
About the role
Key responsibilities & impact- Arrange schedules for trucks and employees
- Regularly communicate with employees regarding all transport matters
- Supervise employees during turnaround periods
- Troubleshoot equipment problems and provide solutions to customers
- Review and approve work tickets, logs, timesheets and requested days off for compliance and accuracy
- Assist the Operations Manager with day-to-day branch operations, including project execution, general inquiries, asset utilization, personnel management/supervision and service-related issues
- Ensure customer and client satisfaction by exceeding customer expectations
- Conduct business development activities by strengthening relationships with existing clients and developing new clients
- Assist the Operations Manager in improving and sustaining branch growth through personnel engagement, operational efficiencies, cost reductions, budget management and equipment upgrades
- Perform other duties as assigned by the manager
Requirements
What you’ll need- Minimum of two years’ relevant Tank Trucks dispatching experience, preferably in the fluid hauling management and/or trucking industry
- Strong knowledge of TDG regulations, HOS, weights and dimensions, permitting, load securement and OH&S standards
- Demonstrated ability to work effectively within a team or independently, across multiple functional areas, and with various professional disciplines
- Excellent written, verbal, and interpersonal communication skills an asset
- Superior customer service and communication skills (written and verbal)
- Ability to manage a high volume and fast paced workload
- Must be able to make decisions calmly and efficiently in high stress environments
- Must be detail oriented and highly organized
- Must successfully complete a pre-employment drug and alcohol testing
- Minimum valid Class 5 driver’s license (clean 3-year abstract); Class 1 license would be added advantage
- Valid WHMIS, H2S Alive, TDG, CSO and Construction Safety Training System (CSTS) or Petroleum Safety Training (PST) considered an asset
Benefits
Comp & perks- Competitive Wages
- Advancement Opportunities
- Extended Health Benefits
- Dental Coverage
- Vision Care and Glasses Coverage
- Disability Insurance
- Life Insurance
- Stable Employment