Solution Architect, Customer Implementation

Veryon

. Design technical and consultative customer implementations on Veryon Tracking+ .

Posted 9/18/2026full-timeChennai • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in aviation maintenance operations, data normalization, and SQL for effective customer implementations. Proven ability to manage project scope, drive stakeholder adoption, and collaborate with global teams to deliver scalable solutions.

Highest-signal resume keywords

Aviation Maintenance Operations ExperienceSQL Data ManipulationProject Management SkillsCustomer Adoption StrategiesImplementation Documentation Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLData NormalizationData MigrationMicrosoft ExcelData MappingSystems IntegrationBasic ScriptingAutomationImplementation SOPsProject Planning

Soft Skills

Consulting SkillsWritten CommunicationVerbal CommunicationCoachingCollaboration

Tools & Technologies

Tracking+CAMPTraxxallRamcoAI ToolsVBAPython

Industry Keywords

MROCAMOAviation MaintenanceTask CardsAD/SBLLP/HT TrackingMSN Structures

Tech Stack

Tools & technologies

PythonSQLVBA

About the role

Key responsibilities & impact

Design technical and consultative customer implementations on Veryon Tracking+
Translate customer operational requirements into scalable solutions
Advise customers throughout implementation and recommend standard functionality
Drive customer change management, stakeholder buy-in, and adoption
Ensure accurate customer data enrollment, normalization, manipulation, mapping, transformation, validation, and migration
Perform hands-on SQL work against relational databases
Support complex migrations from CAMP, Traxxall, Ramco, or similar aviation maintenance platforms
Develop, maintain, and improve implementation templates, SOPs, standards, and best practices
Build project plans, manage implementation scope and budget, and coordinate resources and timelines
Manage multi-project schedules, travel, and implementation logistics
Work with global customers, business stakeholders, Engineering, Product, Onboarding, Data, Project Management, and Professional Services teams
Coach Data Analysts and Implementation Analysts on implementation practices and technical considerations
Delegate standard data entry and implementation activities
Use AI tools and automation to streamline communications, normalize data, and reduce repetitive work
Document non-standard processes, configurations, and workarounds
Log product bugs and feature requests for Product and Engineering teams

Requirements

What you’ll need

Demonstrated experience in aviation maintenance operations is required
Strong hands-on experience with SQL, data normalization, and data manipulation within relational databases
Proven experience enrolling or migrating customer data into a software platform, preferably involving aviation maintenance or MRO systems
Experience working with data migrations from platforms such as CAMP, Traxxall, Ramco, or similar aviation maintenance software
Advanced proficiency in Microsoft Excel, including formulas, advanced data parsing, and large dataset management
Experience working with global enterprise customers and business stakeholders
Demonstrated ability to drive customer adoption, stakeholder buy-in, and organizational change
Strong consulting skills, including the ability to manage customer expectations, maintain project scope, and recommend standard solutions
Strong written and verbal communication skills with demonstrated customer-facing experience
Ability to work effectively with global teams and maintain flexibility across international working hours
Ability to work independently while collaborating effectively with Project Management, Data, Engineering, Product, and Professional Services teams
Experience with Tracking+, aviation maintenance software, MRO, or CAMO environments
Familiarity with aviation maintenance concepts including AMP, task cards, AD/SB, LLP/HT tracking, and MSN structures
Working knowledge of data mapping, systems integration, and data migration methodologies
Basic scripting or automation experience using Python, VBA, or similar technologies
Practical, daily experience using AI tools for customer communication, data normalization, process automation, and productivity improvements
Project management experience, including developing project plans, managing scope and timelines, and coordinating cross-functional resources
Experience developing implementation SOPs, templates, standards, and process documentation
Experience coaching or mentoring junior implementation or data team members
Strong professional services mindset with the ability to balance customer relationships, technical requirements, project constraints, and business outcomes

Benefits

Comp & perks

Opportunity to gradually take on team lead responsibilities and manage resources across projects, with potential progression into a formal team lead role within the Tracking+ Onboarding organization
Potential career paths into Product or Customer Success roles with a Tracking+ specialization, with appropriate cross training and development