Veryon

Project Manager

• Lead complex, customer-facing implementation projects across Tracking, Tracking+, and Diagnostics from kickoff through go-live
• Manage multiple concurrent projects while maintaining delivery timelines, quality, scope, and customer satisfaction
• Coordinate internal and external resources to achieve project milestones and deliverables
• Partner with Onboarding teams to ensure seamless transition from sales to implementation to steady-state adoption
• Serve as primary point of contact for project-related matters throughout the implementation lifecycle
• Build and maintain relationships with customers, stakeholders, and internal teams
• Lead project kickoff meetings, status meetings, and stakeholder discussions
• Manage customer expectations, concerns, risks, and escalations
• Develop and maintain project plans, timelines, milestones, dependencies, and deliverables
• Conduct regular project status reviews and maintain project governance
• Ensure projects are accurately scoped and delivered within agreed timelines and budgets
• Maintain project documentation, including meeting minutes, decisions, risks, issues, and change control records
• Manage scope changes, change orders, and project modifications
• Own project resource allocation and coordination across internal teams
• Identify, assess, and mitigate project risks and delivery issues
• Escalate significant risks, blockers, and customer concerns to leadership
• Serve as a senior escalation point when projects require additional judgment or intervention
• Coach and guide onboarding team members on project management standards, processes, and best practices
• Provide mentorship and practical guidance without formal people-management authority
• Own weekly delegation of project work across the PM team and help prioritize resources
• Incorporate AI tools into daily project management workflows
• Use AI for status tracking, documentation, planning, communication drafting, meeting preparation, and information synthesis
• Identify opportunities to leverage AI across Professional Services and Onboarding processes

Senior Project Manager, Professional Services

Solutions Engineer

• Design technical and consultative customer implementations on Veryon Tracking+
• Translate customer operational requirements into scalable solutions
• Advise customers throughout implementation and recommend standard functionality
• Drive customer change management, stakeholder buy-in, and adoption
• Ensure accurate customer data enrollment, normalization, manipulation, mapping, transformation, validation, and migration
• Perform hands-on SQL work against relational databases
• Support complex migrations from CAMP, Traxxall, Ramco, or similar aviation maintenance platforms
• Develop, maintain, and improve implementation templates, SOPs, standards, and best practices
• Build project plans, manage implementation scope and budget, and coordinate resources and timelines
• Manage multi-project schedules, travel, and implementation logistics
• Work with global customers, business stakeholders, Engineering, Product, Onboarding, Data, Project Management, and Professional Services teams
• Coach Data Analysts and Implementation Analysts on implementation practices and technical considerations
• Delegate standard data entry and implementation activities
• Use AI tools and automation to streamline communications, normalize data, and reduce repetitive work
• Document non-standard processes, configurations, and workarounds
• Log product bugs and feature requests for Product and Engineering teams

Solution Architect, Customer Implementation

Full-stack Engineer

• Design and develop cross-platform mobile applications using Kotlin Multiplatform, sharing business logic across Android and iOS while leveraging native platform capabilities
• Build and maintain shared KMP modules for networking, domain, data, and caching, integrating them with Android and iOS layers
• Write clean, efficient, testable, and well-documented Kotlin code
• Collaborate with product managers, designers, QA, and backend engineers to translate business requirements into scalable mobile solutions
• Participate in Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives
• Conduct and participate in code reviews
• Evaluate new mobile technologies, KMP/KMM libraries, and tooling
• Provide technical guidance and mentoring to junior engineers
• Develop understanding of applications and technical implementations during the first 30 days
• Deliver a first feature to production and support build/deployment automation and feature flagging within the first 3 months
• Contribute to features, bug fixes, key component ownership, architectural discussions, process improvements, documentation, and mentoring within the first 12 months

Senior Software Developer – Mobile, Kotlin

Marketing

• Interview customers and turn their experiences into case studies, video stories, testimonials, and sales proof points
• Write customer narratives and detailed content briefs for marketing assets
• Build and scale customer advocacy programs, including reference programs, review campaigns, case studies, testimonials, video stories, and speaking opportunities
• Drive customer participation on third-party review platforms such as G2
• Build a searchable customer reference library with Product Marketing and Sales
• Measure and report advocacy program health
• Own and evolve the Customer Advisory Board, including charter, cadence, roster, recruitment, retention, sessions, follow-up, and insight communication
• Design and facilitate executive-level advisory sessions
• Translate advisory feedback into product roadmap, messaging, and customer strategy improvements
• Design and execute programs generating expansion pipeline across the installed customer base
• Segment customers by product, segment, and lifecycle stage to prioritize expansion opportunities
• Build and manage HubSpot lifecycle nurture campaigns, including segmentation, workflows, copy, and QA
• Align campaigns with product adoption milestones and renewal timing
• Partner with Customer Success and Sales on expansion programs and opportunities
• Own messaging and campaigns for new products and features among existing customers
• Track expansion pipeline and revenue sourced or influenced by customer marketing
• Own customer marketing strategy for trade shows and industry events
• Develop customer dinners, testimonial videos, roundtables, podcasts, and customer sessions
• Shape customer-facing messaging, booth narratives, customer sessions, and post-event follow-up
• Serve as the connective point between Customer Success, Sales, Product Marketing, and Demand Generation
• Maintain shared customer segmentation and lifecycle frameworks
• Feed customer insights into Demand Generation campaigns, sales enablement, and win/loss analysis
• Define and own KPIs across advocacy, advisory, and expansion programs
• Partner with Marketing Operations on dashboards for engagement, pipeline, and revenue impact
• Report program performance and ROI to Demand Generation leadership and cross-functional stakeholders
• Track advocacy, CAB, and expansion metrics

Senior Project Manager, Professional Services

Solution Architect, Customer Implementation

Senior Software Developer – Mobile, Kotlin

Customer Marketing Manager – Advocacy, Advisory, Expansion