Senior Account Manager – Customer Success

Vetcove

. Act as the main point of contact for partners’ day-to-day communication and account oversight .

Posted 10/26/2026full-timeRemote • United StatesSenior💰 $115,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management, strategic media planning, and campaign execution, with strong analytical skills to generate actionable insights from data. Proficient in building presentations and fostering long-term relationships with partners in the animal health sector.

Highest-signal resume keywords

Account Management ExperienceStrategic Media PlanningData Analysis SkillsPresentation DevelopmentProcess Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Campaign ReportingClient-Facing ReportsBusiness ReviewsData-Driven InsightsProject ManagementStakeholder CommunicationRequirements GatheringEcommerce TechnologySales Enablement ToolsAnalytical Skills

Soft Skills

Exceptional Writing SkillsStrong Presentation SkillsHighly OrganizedProactive ApproachRelationship Building

Tools & Technologies

Visual AnalyticsLoyalty MeasurementCash Back Campaigns

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Animal HealthPharmaceuticalNutraceuticalDiagnostic LaboratoryPrescription Diet

About the role

Key responsibilities & impact

Act as the main point of contact for partners’ day-to-day communication and account oversight
Leverage data to build strategic media plans and proposals
Project manage strategy implementation and campaign execution
Generate and analyze campaign reporting, translating results into insights and recommendations
Lead business reviews and strategic check-ins virtually and on-site
Build presentations showing results and recommendations
Set meeting agendas, send follow-ups with next steps, and keep stakeholders on track
Onboard partners and train new and existing stakeholders on best practices
Gather partner feedback and share it with the product team
Build long-term relationships with partners
Own relationships with large animal health pharmaceutical, nutraceutical, diagnostic laboratory, and prescription diet brand partners
Work with Data Scientists to shape campaign strategy and report on results
Introduce partners to Vetcove’s ecommerce technology, cash back campaigns, loyalty measurement, visual analytics, and sales enablement tools

Requirements

What you’ll need

Bachelors Degree
7+ years of account management experience
Experience creating client-facing reports and business reviews with actionable insights
A talent for building concise, well-designed decks
Strong analytical skills and comfort working with campaign data
Exceptional writing, speaking and presentation skills
Experience gathering and documenting client requirements and communicating them to internal teams
A highly organized, proactive approach and excellent process management
A desire to learn and help define an emerging function at a fast-growing startup
Must be legally authorized to work in the country for which you are applying
Vetcove is unable to sponsor work visas
Employment is contingent upon successful completion of a background check

Benefits

Comp & perks

100% remote within the USA
Medical, Dental, and Vision Insurance
Automatic 401k contribution
Employee referral program
At home office set up
Bi-annual company retreats
Open vacation policy
Equity
Monthly team events
Bonus
Comprehensive benefits package