Vetcove

Product Manager

• Partner with product managers, onboarding, and support teams to coordinate go-to-market activities, create training materials, and track feature adoption post-launch
• Coordinate and lead discussions between integration partners and engineering teams and oversee new integrations
• Collect and organize qualitative feedback from clinics, pet parents, and internal stakeholders, and surface patterns and themes to inform product decisions
• Draft and maintain product requirement documents, user stories, release notes, and internal process guides
• Monitor product performance dashboards, flag anomalies, and compile regular reports to help product managers track key metrics
• Help manage sprint planning logistics, backlog grooming, and cross-team communication
• Assist with quality assurance testing, document bugs and edge cases, and help define acceptance criteria with product and engineering teams

Associate Product Manager

Content Marketing Manager

• Plan and write communications about new features, offerings, and product updates for veterinary clinics
• Maintain a consistent content calendar and voice across clinic communications
• Identify customer stories, interview clinics, capture measurable results, and produce case studies
• Develop and manage clinic engagement programs, including swag, food deliveries, and other gestures
• Own engagement-program budgets, vendor relationships, logistics, and execution
• Create short educational videos and supporting resources for pet parents on medication administration and at-home care
• Manage scripting, veterinary subject matter expert coordination, production, and content review
• Partner with Product to bring educational resources into Home Delivery and practice management platforms, CRM communications, mobile experiences, and other clinic touchpoints
• Collaborate with manufacturers and supply chain partners to develop educational resources
• Create content playbooks, templates, and an organized resource library
• Establish workflows for content requests, review, publishing, and updates
• Shape Vetcove’s voice across its website, social media, and external announcements
• Track content engagement, usage, and customer feedback
• Refine communications, improve educational resources, and prioritize initiatives based on insights

Associate Product Manager

Senior Customer, Content Marketing Manager