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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while supporting onboarding operations and ensuring the quality of customer information. Proficient in Microsoft Office and Google Workspace, with a solution-oriented mindset to improve operational processes.
Highest-signal resume keywords
Intermediate Proficiency In Microsoft OfficeIntermediate Proficiency In Google WorkspaceCollaboration And TeamworkCritical ThinkingSolution-Oriented Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
AutonomyProactivityOrganizationAttention To Detail
Tools & Technologies
Google Apps ScriptN8nPipedriveZendeskZeev
Industry Keywords
Onboarding OperationsCustomer RegistrationsProcess ImprovementDocumentation Management
About the role
Key responsibilities & impact- Support the analyst team with onboarding operations
- Configure customer accounts
- Assist with the validation and approval of customer registrations, ensuring the quality and completeness of information
- Monitor day-to-day operations, identifying bottlenecks and opportunities for improvement
- Propose practical solutions to make processes more efficient
- Map, review, and, when necessary, restructure internal process guides and manuals
- Ensure documentation is clear, detailed, and up to date
- Work collaboratively with different business areas to resolve operational issues and ensure swift, seamless delivery to customers
Requirements
What you’ll need- Be currently enrolled in an undergraduate degree program, with graduation expected at least one year from now
- Be available to work 30 hours per week as an intern, Monday through Friday, between 9:00 a.m. and 6:00 p.m.
- Have intermediate proficiency in Microsoft Office and Google Workspace (Sheets, Excel, Docs, Word, etc.)
- Be available to work remotely
- Autonomy and proactivity
- Organization and attention to detail
- Critical thinking and curiosity
- Collaboration and teamwork
- Solution-oriented mindset
- Previous participation in a junior enterprise, student organization, or company (a plus)
- Previous experience with automation and/or artificial intelligence (Google Apps Script, n8n, etc.) (a plus)
- Familiarity with tools such as Pipedrive, Zendesk, and Zeev (a plus)
Benefits
Comp & perks- Market-competitive internship stipend
- Fully remote work throughout the internship
- Flexibility to allocate benefits toward meal vouchers and/or food vouchers
- Access to medication and healthcare products at reduced prices
- All work equipment provided (laptop, headset, mouse, etc.)
- Referral bonuses for successful hires resulting from employee referrals
- Access to WellHub and TotalPass, with a range of wellness solutions
- Plenty of freedom—and support—to be yourself
- Close interaction with founders and partners
- Relaxed and collaborative work environment
- Casual dress code
- Extended maternity and paternity leave
- Birthday day off
- Extensive learning and growth opportunities
