Onboarding Intern – Customer Success

VExpenses

. Support the analyst team with onboarding operations by configuring customer accounts and assisting with the validation and approval of registrations .

Posted 9/22/2026internshipRemote • BrazilEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and detail-oriented capabilities while supporting onboarding operations and ensuring the quality of registration information. Proficient in collaboration and problem-solving to enhance operational efficiency and documentation clarity.

Highest-signal resume keywords

Microsoft Office ProficiencyGoogle Workspace ProficiencyProcess ImprovementDocumentation ManagementCollaboration and Teamwork

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

AutonomyProactivityCritical MindsetIntellectual CuriositySolution-Oriented

Tools & Technologies

PipedriveZendeskZeevGoogle Apps ScriptN8n

Industry Keywords

Onboarding OperationsRegistration ValidationOperational EfficiencyProcess GuidesCustomer Deliveries

About the role

Key responsibilities & impact

Support the analyst team with onboarding operations by configuring customer accounts and assisting with the validation and approval of registrations
Ensure the quality and completeness of registration information
Monitor operational routines, identify bottlenecks and opportunities for improvement, and propose practical solutions
Map, review, and, when necessary, restructure internal process guides and manuals
Ensure documentation is clear, detailed, and up to date
Partner with different business areas to resolve operational issues and ensure greater speed and efficiency in customer deliveries

Requirements

What you’ll need

Be currently enrolled in an undergraduate degree program, with graduation expected no earlier than one year from now
Be available to work 30 hours per week as an intern, Monday through Friday, between 9:00 a.m. and 6:00 p.m.
Have intermediate proficiency in Microsoft Office and Google Workspace (Sheets, Excel, Docs, Word, etc.)
Be available to work remotely from home
Demonstrate autonomy and proactivity
Be organized and detail-oriented
Have a critical mindset and intellectual curiosity
Demonstrate collaboration and teamwork
Be solution-oriented
Experience with a junior enterprise, student organization, or company is a plus
Previous experience with automation and/or artificial intelligence (Google Apps Script, n8n, etc.) is a plus
Familiarity with tools such as Pipedrive, Zendesk, and Zeev is a plus

Benefits

Comp & perks

Market-competitive internship stipend
Fully remote work throughout the internship
Flexibility to allocate benefits toward meal vouchers and/or food vouchers
Access to medications and healthcare products at discounted prices
All necessary work equipment (laptop, headset, mouse, etc.)
Bonus for successful employee referrals
Access to Wellhub and TotalPass, with a range of well-being solutions
Plenty of freedom—and support—to be yourself
Close interaction with founders and partners
Relaxed and collaborative work environment
Casual dress code
Extended maternity and paternity leave
Birthday day off
Extensive learning and growth opportunities