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Viatris

Director, Digital Experience Ecosystem

Viatris

. Serve as the primary technology partner for Digital Experiences across Commercial, Medical Affairs, Corporate Affairs, and other channel owners .

Posted 11/11/2026full-timeRemote • United StatesLead💰 $112,000 - $236,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in leading digital experience technology strategies, particularly in CMS/DXP platforms, while effectively managing cross-functional teams and vendor relationships to drive measurable business outcomes. Proficient in translating business priorities into scalable technology solutions and enhancing digital customer engagement across global markets.

Highest-signal resume keywords
Digital Experience Technology LeadershipCMS/DXP Platform ManagementCross-Functional Stakeholder EngagementStrategic Product ManagementAnalytics and Performance Measurement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
CMS/DXP PlatformsDigital Product ManagementPlatform ArchitectureAPIs and IntegrationsPersonalization TechniquesAnalytics ImplementationContent Delivery StrategiesEnterprise Transformation InitiativesVendor ManagementOperational Readiness
Soft Skills
Executive CommunicationStakeholder ManagementCollaborationInfluencing SkillsProblem-Solving
Tools & Technologies
MarTechCRM SystemsData Management PlatformsDigital Asset ManagementConsent/Privacy Tools
Industry Keywords
Pharmaceutical IndustryLife SciencesHighly Regulated EnvironmentsOmnichannel ExperiencesDigital Customer Engagement

About the role

Key responsibilities & impact
  • Serve as the primary technology partner for Digital Experiences across Commercial, Medical Affairs, Corporate Affairs, and other channel owners
  • Define and drive the technology strategy and roadmap for the Digital Experience ecosystem
  • Translate business priorities, customer and stakeholder needs, and channel strategies into scalable technology capabilities and digital experiences
  • Provide strategic technology guidance for digital experience decisions, investments, and future capabilities
  • Own the technology strategy and lifecycle of Viatris' enterprise CMS/DXP capabilities
  • Lead the evolution of web and digital experience capabilities, including reusable components, templates, personalization, content delivery, and global and local site experiences
  • Ensure digital experience platforms operate as an integrated ecosystem with effective architecture, APIs, integrations, data flows, analytics, and supporting services
  • Partner across MarTech, CRM, Data, Architecture, Security, Privacy, Compliance, and other technology teams
  • Provide leadership and oversight across product prioritization, delivery, releases, enhancements, and platform lifecycle management
  • Drive platform health, performance, availability, security, accessibility, operational readiness, and continuous improvement
  • Establish product governance, technology standards, performance measures, and operating practices
  • Manage technology vendors, system integrators, and service providers
  • Lead internal and external technical resources to resolve issues, manage dependencies, and support delivery across global markets
  • Connect technology capabilities and investments to measurable business outcomes
  • Establish and monitor measures of platform performance, utilization, experience, cost, and value
  • Identify and advance opportunities across personalization, analytics, AI, automation, and emerging digital experience capabilities
  • Continuously evolve digital experiences based on customer needs, market trends, performance insights, and business priorities

Requirements

What you’ll need
  • Bachelor's degree required; advanced degree preferred
  • 12-15 years of experience in digital experience technology, CMS/DXP platforms, Commercial IT, digital product management, or related functions
  • Demonstrated experience leading enterprise CMS/DXP platforms and ecosystems
  • Experience leading enterprise websites and digital channels across global, multi-market environments, including platform architecture, integrations, APIs, reusable components, personalization, analytics, and digital experience delivery
  • Commercial or Marketing experience and a strong understanding of digital customer engagement, omnichannel experiences, content delivery, and marketing technology strongly preferred
  • Experience working across interconnected enterprise capabilities such as CMS/DXP, DAM, CRM, analytics, consent/privacy, MarTech, and customer data platforms
  • Pharmaceutical, life sciences, or other highly regulated industry experience preferred
  • Demonstrated experience leading technology products, enterprise transformation initiatives, vendors, system integrators, and complex cross-functional stakeholder environments
  • Strong strategic, product management, analytical, financial, and problem-solving skills
  • Ability to translate business needs into scalable technology strategies and solutions
  • Strong executive communication, stakeholder management, collaboration, and influencing skills across business and technology leadership
  • Proficiency in speaking, comprehending, reading, and writing English is required

Benefits

Comp & perks
  • Competitive salaries
  • Benefits
  • Inclusive environment
  • Equal opportunity employment