Lead IT Business Analyst – Global Serialization

Viatris

. Plan, execute, and support the continued operation of Viatris’ global Serialization initiative across internal manufacturing sites, packaging sites, and distribution centers .

Posted 9/15/2026full-timeRemote • United StatesSenior💰 $66,000 - $127,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Serialization Packaging, including Level 2 and Level 3 deployments, validation processes, and integration with SAP ATTP and SAP S/4 HANA. Proficient in business process analysis, requirements elicitation, and managing incidents in compliance with SLAs.

Highest-signal resume keywords

Serialization Packaging L2 / L3 DeploymentGlobal Serialization – US DSCSA, EU FMDSAP ATTP IntegrationValidation Document AuthoringBusiness Process Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Serialization PackagingSAP ATTPSAP S/4 HANAIQ/OQ ExecutionRequirements ElicitationProcess MappingIncident ManagementUser Access ManagementCSV ProcessesNetworking and Firewalls

Soft Skills

Influencing Without AuthorityMultitaskingChange Orientation

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Serialization InitiativeComplianceChange ManagementBusiness TransitionSystem Implementation

Tech Stack

Tools & technologies

ERPFirewalls

About the role

Key responsibilities & impact

Plan, execute, and support the continued operation of Viatris’ global Serialization initiative across internal manufacturing sites, packaging sites, and distribution centers
Coordinate IT implementation aspects of Serialization projects and end-to-end business processes with Global IT teams and business SMEs
Provide oversight or participate in Serialization functionality projects covering blueprinting, realization, testing, change management, compliance, business transition, rollouts, and hyper care
Communicate with users, business analysts, Quality Assurance, Packaging, Supply Chain, and IT personnel regarding issue resolution and system-change impacts
Assess integration impacts involving SAP ATTP, SAP S/4 HANA, and ERP systems
Author validation documents and execute IQ/OQ
Govern Serialization and automated systems and manage changes
Elicit and document business and system requirements using interviews, workshops, surveys, site visits, use cases, scenarios, and workflow analysis
Test solutions, assess risks, analyze impacts, and resolve system issues
Provide business process analysis, process mapping, functional analysis, and implementation strategy support
Manage incidents and issue resolutions according to agreed SLAs
Perform health checks on Serialization Level 3 systems and manage break fixes, enhancements, upgrades, and maintenance at application and database levels
Deliver training, maintain training records, and update SOPs, work instructions, and job aids
Manage user access for Packaging site Level 3 solutions and conduct access and periodic reviews with CSV and IT Quality
Plan and execute Level 2 and Level 3 Serialization deployments during M&A and TSA Exit projects
Define strategies for system carve-outs during divestitures and site closures
Lead on-site implementation with local IT teams, including networking, firewall, database, platform, procurement, installation, and line/site manager configuration support
Develop training materials and assist with global training delivery

Requirements

What you’ll need

Minimum of a Bachelor's degree required
2 years’ experience in Serialization Packaging L2 / L3 deployment and validation required
2 years’ experience in Global Serialization – US DSCSA, EU FMD required
Ability to understand when and who to escalate risks and issues
Ability to influence people without direct reporting lines
Ability to multitask and be change-oriented
Understanding of integration points with SAP ATTP, SAP S/4 HANA, and ERP systems
Experience authoring validation documents, including risk assessments, user requirements, configuration specifications, and validation plans
Experience executing IQ/OQ
Experience with requirements elicitation, business process analysis, process mapping, functional analysis, and implementation strategies
Experience testing medium- to high-complexity solutions and assessing risks and impacts
Experience managing incidents and issue resolutions according to SLAs
Experience with Serialization Level 2 and Level 3 systems, including application and database maintenance
Experience with user access management and periodic reviews
Experience with CSV and IT Quality processes
Experience planning and executing Serialization Level 2 and Level 3 deployments
Experience with networking, firewalls, databases, and platforms for system implementation

Benefits

Comp & perks

Competitive salaries
Inclusive environment