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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in logistics and transportation management, with a strong focus on shipment monitoring, incident management, and performance reporting. Proficient in utilizing transportation management systems and Excel for data analysis and KPI preparation.
Highest-signal resume keywords
Logistics Operations KnowledgeTransportation Management Systems (TMS)Shipment Monitoring ExperienceExcel Skills (Intermediate/Advanced)Performance Reporting and KPIs
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Logistics KnowledgeIncident ManagementDelivery TrackingKPI PreparationOperational Deviation Analysis
Soft Skills
Clear CommunicationInterpersonal SkillsProactivityProblem-Solving AbilityOrganizational Skills
Tools & Technologies
Transportation Management Systems (TMS)ERP SystemsSAPPower BI
Industry Keywords
On-Time In-Full (OTIF)On-Time Delivery (OTD)Service Level Agreement (SLA)Lead TimeContinuous Improvement
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Monitor shipments daily in transportation management and tracking systems
- Ensure delivery statuses are updated and information remains accurate and reliable
- Identify, record, and follow up on logistics incidents through resolution
- Work with carriers and stakeholders to address operational deviations
- Monitor delivery deadlines and take preventive action when there is a risk of delay
- Track the availability and recording of proof of delivery in the systems
- Prepare performance reports and KPIs, including on-time deliveries, incidents, delays, and outstanding items
- Identify opportunities to improve and automate monitoring and incident management processes
Requirements
What you’ll need- Bachelor’s degree completed or in progress in Logistics, Business Administration, Production Engineering, or a related field
- Knowledge of logistics, transportation, and distribution operations
- Experience with shipment monitoring, delivery tracking, and incident management
- Knowledge of transportation management systems (TMS), tracking platforms, and ERP systems
- Intermediate or advanced Excel skills for preparing controls and KPIs
- Knowledge of logistics KPIs, including OTIF, OTD, lead time, and SLA
- SAP and Power BI knowledge is a plus
- Previous experience in transportation, distribution, or logistics monitoring operations is preferred
- Experience working with carriers, logistics operators, and internal stakeholders
- Ability to identify, analyze, and address operational deviations
- Analytical, organized, and results-oriented profile
- Clear communication and strong interpersonal skills
- Proactivity, a sense of urgency, and problem-solving ability
- Ability to work across different departments and manage priorities
- Focus on continuous improvement, information quality, and customer satisfaction
Benefits
Comp & perks- Medical and dental insurance
- Supplementary pension plan
- 180-day maternity leave
- 20 consecutive days of paternity leave
- Access to a Wellness Platform offering activities focused on physical and mental well-being
- Educational benefits for employees’ children, from daycare through high school, including reimbursement of school-related expenses
- Learning Platform: a values-based learning journey and renowned curated content, with more than 200 courses available for on-demand access
- Internal Recruitment: vacancies advertised throughout Brazil to encourage internal mobility
