FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end campaign execution and client relationship building, with a strong focus on digital marketing strategies within the automotive industry. Proficient in analyzing performance data to drive insights and improve client engagement and ROI.
Highest-signal resume keywords
Customer Success ManagementDigital Marketing StrategiesAccount ManagementPerformance Data AnalysisSaaS Solutions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Campaign ExecutionPerformance AnalysisKPI MonitoringUpselling StrategiesClient OnboardingTechnical SupportMarketing Asset DevelopmentProduct UtilizationData InterpretationClient Strategy Development
Soft Skills
Excellent Communication SkillsProactive AttitudeRelationship BuildingMultitasking AbilityProblem-Solving
Tools & Technologies
SaaS PlatformsDigital SolutionsMarketing ToolsClient Management Systems
Industry Keywords
Automotive IndustryDealership MarketingCustomer RetentionClient-Facing RolesPerformance Metrics
About the role
Key responsibilities & impact- Manage end-to-end campaign execution for assigned accounts, including configuration, optimization, QA, and product utilization
- Host monthly strategy sessions with clients to review performance, highlight insights, and discuss opportunities
- Prepare, analyze, and present monthly results, recommending strategies to improve ROI and customer engagement
- Participate in internal team meetings, sharing client updates, opportunities, risks, and feedback
- Develop and maintain strategic account plans supporting long-term client success and revenue growth
- Monitor key metrics and KPIs to identify trends, risks, and performance opportunities
- Understand client goals and challenges and provide solutions aligned with business objectives
- Identify upselling opportunities and present additional products or services
- Share client-driven insights to support product development and feature planning
- Onboard new clients, providing transitions, training, and ongoing support
- Educate clients on Vicimus products and available features
- Respond to Level 1 support inquiries and guide clients through basic system usage
- Submit and track Level 2 technical tickets, including feature requests and product issues
- Collaborate with the Creative Team to develop marketing assets
- Build strong client relationships through consistent communication and proactive outreach
- Anticipate and address potential issues, initiating save procedures when required
- Contribute ideas and feedback to improve internal processes and the product ecosystem
Requirements
What you’ll need- 2+ years in customer success, account management, or client-facing roles
- Experience with SaaS or digital solutions is an asset
- Automotive industry or dealership marketing experience is a must
- Strong understanding of digital marketing strategies, especially within the automotive retail space, is a must
- Excellent written and verbal communication skills
- Demonstrated ability to interpret performance data and communicate insights clearly to clients
- Tech-savvy and marketing-savvy, with the ability to learn new tools quickly
- Proven ability to prioritize, multitask, and respond quickly to client needs
- Strong grasp of the sales cycle, customer retention, and upselling
- Proactive, reliable, “get-it-done” attitude
- Passion for helping clients succeed and building long-lasting relationships
- Ability to travel within Canada may be required
Benefits
Comp & perks- Collaborative team culture with supportive leadership
- Exposure to innovative marketing technologies and evolving product lines
- Opportunities for professional growth across Client Operations, Marketing, and Product
- Opportunity to work with leading automotive dealerships across the country