Director, Product Manager – Managed Security Services

VikingCloud

. Lead go-to-market strategy, revenue growth, and market positioning for VikingCloud's managed security services and endpoint security portfolio .

Posted 9/19/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in go-to-market strategy, revenue growth, and market positioning for managed security services and endpoint security. Proven ability to engage C-level executives, build strategic partnerships, and drive complex enterprise sales cycles.

Highest-signal resume keywords

Go-To-Market StrategyRevenue GrowthManaged Security Services (MSS)Sales EnablementPartnership Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CybersecurityEndpoint ProtectionThreat DetectionIncident ResponseSales Playbook DevelopmentP&L ManagementData-Driven Decision MakingCompliance FrameworksSaaS Business ModelsFinancial Literacy

Soft Skills

Relationship BuildingInfluencing Without AuthorityCollaborationCommunicationCustomer Advocacy

Tools & Technologies

CRM SystemsBusiness Intelligence ToolsMetrics DashboardsBitdefenderNPS Programs

Certifications & Qualifications

CISSPCISMISO 27001

Industry Keywords

Cybersecurity SaaSFinancial ServicesRetailFranchise VerticalManaged Security Services Provider (MSSP)

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead go-to-market strategy, revenue growth, and market positioning for VikingCloud's managed security services and endpoint security portfolio
Define target customer segments, value propositions, pricing models, and sales motions
Create market-entry strategies for new verticals and geographies
Drive revenue through direct sales and channel partnerships
Build sales playbooks, competitive battle cards, ROI calculators, proof-of-value frameworks, and win/loss strategies
Conduct sales training and support complex enterprise sales cycles
Establish revenue targets and track performance
Serve as primary contact for strategic customers and key prospects
Conduct customer discovery sessions, executive briefings, and quarterly business reviews
Build relationships with CISOs, CTOs, security leaders, and franchise/multi-site operations executives
Present at customer events, webinars, and industry conferences
Drive upsell and cross-sell opportunities with compliance services
Own competitive positioning against MSS and endpoint security competitors
Establish partnerships with technology vendors, resellers, and industry alliances
Build channel programs for acquirer partners and payment processors
Negotiate partnership agreements and joint go-to-market initiatives
Manage SOC relationships, service-level agreements, customer satisfaction, and operational issue resolution
Define market requirements and customer needs for the MSS and endpoint product roadmap
Partner with marketing on messaging, positioning, content, case studies, demand generation, and analyst relations
Design onboarding processes, success metrics, health scores, executive sponsorship programs, and customer advocacy programs
Develop business cases, revenue projections, P&L forecasts, pricing strategies, and packaging
Track bookings, ARR, CAC, LTV, gross margins, and financial performance
Represent VikingCloud at conferences, roundtables, trade shows, working groups, and standards bodies
Conduct market research and monitor emerging threats, customer buying behavior, competition, regulations, and compliance requirements
Provide strategic recommendations to executive leadership

Requirements

What you’ll need

Bachelor's degree in business, cybersecurity, computer science, or related field required
10+ years of progressive experience in cybersecurity
At least 5 years in commercial leadership roles focused on go-to-market, sales, business development, or product marketing for security products or services
Proven track record of revenue growth in MSS, MSSP, endpoint security, or cybersecurity SaaS markets
Experience selling to SMB, mid-market, and enterprise customers in financial services, payments, retail, or franchise verticals highly valuable
Direct experience serving multi-location, franchise, or distributed-enterprise customers
Deep understanding of the managed security services and endpoint security market landscape
Strong technical fluency in EDR/endpoint protection, managed firewall and network security, SIEM, threat detection, incident response, and threat intelligence
Ability to articulate technical value to technical and business audiences without requiring hands-on implementation experience
Experience with Bitdefender preferred
Demonstrated success in sales enablement, pre-sales engineering, or product evangelism
Experience building sales playbooks, competitive positioning, and supporting complex B2B sales cycles
Ability to engage C-level executives and build trusted advisor relationships
Experience with compliance frameworks including PCI DSS, SOC 2, ISO 27001, and NIST
Strong partnership development experience with vendor relationships, channel partnerships, and strategic alliances
Experience with analyst briefings, conference speaking, and thought leadership
P&L management experience or strong financial literacy
Understanding of SaaS/managed services business models, unit economics, and pricing strategies
Experience managing outsourced service provider relationships
Data-driven decision making using CRM systems, business intelligence tools, and metrics dashboards
Industry certifications such as CISSP, CISM, or equivalent are valuable additions
Established cybersecurity industry network
Experience with NPS programs and customer success strategies
Ability to collaborate across product, engineering, sales, marketing, and operations teams
Ability to influence without direct authority

Benefits

Comp & perks

Remote work in the US, with Eastern or Central time preferred