Director, Product Manager – Managed Security Services

VikingCloud

. Lead go-to-market strategy, revenue growth, and market positioning for VikingCloud's managed security services portfolio .

Posted 9/19/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in go-to-market strategy, revenue growth, and market positioning for managed security services and endpoint security. Proven ability to engage C-level executives, build strategic partnerships, and drive complex enterprise sales cycles.

Highest-signal resume keywords

Go-To-Market StrategyManaged Security Services (MSS)Endpoint SecuritySales EnablementP&L Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue GrowthSales Playbook DevelopmentMarket ResearchTechnical Fluency in EDRIncident ResponseThreat DetectionCompliance FrameworksSaaS Business ModelsPricing StrategiesCustomer Success Strategies

Soft Skills

CollaborationInfluencing Without AuthorityBuilding Trusted Advisor Relationships

Tools & Technologies

CRM SystemsBusiness Intelligence ToolsMetrics Dashboards

Certifications & Qualifications

CISSPCISM

Industry Keywords

CybersecurityMSSPSMBMid-MarketEnterprise CustomersFinancial ServicesRetailFranchise VerticalVendor PartnershipsChannel Partnerships

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead go-to-market strategy, revenue growth, and market positioning for VikingCloud's managed security services portfolio
Own additional go-to-market responsibilities for the endpoint security portfolio
Define target customer segments, value propositions, pricing models, and sales motions
Create market-entry strategies for new verticals and geographies
Drive revenue through direct sales and channel partnerships
Build sales playbooks, competitive battle cards, ROI calculators, proof-of-value frameworks, and win/loss strategies
Conduct sales training on MSS and endpoint positioning, technical differentiation, and objection handling
Support complex enterprise sales cycles through executive engagement, technical validation, and customer presentations
Serve as primary contact for strategic customers and key prospects
Conduct customer discovery sessions, executive briefings, and quarterly business reviews
Build relationships with CISOs, CTOs, security leaders, and franchise/multi-site operations executives
Own competitive positioning against MSS and endpoint security competitors
Establish and manage technology vendor, reseller, and industry alliance partnerships
Build channel programs for acquirer partners and payment processors
Negotiate partnership agreements and joint go-to-market initiatives
Manage SOC relationship performance, service-level compliance, customer satisfaction, and operational issue resolution
Define market requirements and customer needs to influence the product roadmap
Partner with marketing on messaging, positioning, content, case studies, demand generation, and analyst relations
Design onboarding processes, success metrics, health scores, executive sponsorship programs, and customer advocacy programs
Develop business cases, revenue projections, and P&L forecasts
Optimize pricing and packaging; track bookings, ARR, CAC, LTV, and gross margins
Represent VikingCloud at conferences, roundtables, trade shows, working groups, and standards bodies
Conduct market research and monitor emerging threats, customer buying behavior, competitive dynamics, regulatory changes, and compliance requirements
Provide strategic recommendations to executive leadership on market direction and investment priorities

Requirements

What you’ll need

Bachelor's degree in business, cybersecurity, computer science, or related field required
MBA strongly preferred
10+ years of progressive experience in cybersecurity
At least 5 years in commercial leadership roles focused on go-to-market, sales, business development, or product marketing for security products or services
Proven track record of revenue growth in MSS, MSSP, endpoint security, or cybersecurity SaaS markets
Experience selling to SMB, mid-market, and enterprise customers in financial services, payments, retail, or franchise verticals highly valuable
Direct experience serving multi-location, franchise, or distributed-enterprise customers
Deep understanding of the managed security services and endpoint security market landscape
Knowledge of key players including CrowdStrike, SentinelOne, Arctic Wolf, Rapid7, and traditional MSSPs
Strong technical fluency in EDR/endpoint protection, managed firewall and network security, SIEM, threat detection, incident response, and threat intelligence
Ability to articulate technical value to technical and business audiences
Experience with Bitdefender preferred
Demonstrated success in sales enablement, pre-sales engineering, or product evangelism
Experience building sales playbooks, competitive positioning, and supporting complex B2B sales cycles
Ability to engage C-level executives and build trusted advisor relationships
Experience with compliance frameworks including PCI DSS, SOC 2, ISO 27001, and NIST
Strong partnership development experience with vendor relationships, channel partnerships, and strategic alliances
Experience with analyst briefings, conference speaking, and thought leadership
P&L management experience or strong financial literacy
Understanding of SaaS/managed services business models, unit economics, and pricing strategies
Experience managing outsourced service provider relationships
Experience using CRM systems, business intelligence tools, and metrics dashboards
Industry certifications such as CISSP, CISM, or equivalent
Established cybersecurity industry network
Experience with NPS programs and customer success strategies
Strong collaboration skills and ability to influence without direct authority

Benefits

Comp & perks

Equal Opportunity Employer commitment and nondiscrimination protections
Remote work arrangement