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Villa

Community Manager – Account Executive

Villa

. Represent Villa at local rebuilding events, town halls, and community gatherings near Altadena .

Posted 10/9/2026full-timeAltadena • California • United StatesMid-LevelSenior💰 $57,800 - $68,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in sales and customer engagement, with a strong focus on building brand trust and managing the direct-to-consumer ADU sale process. Proficient in using Salesforce and Bluebeam to track leads and create site plans while maintaining exceptional communication and organizational skills.

Highest-signal resume keywords
Sales ExperienceCustomer Experience ManagementSalesforce ProficiencyBluebeam ProficiencyReal Estate Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SalesProject ManagementLead GenerationSite PlanningCost Evaluation
Soft Skills
Excellent CommunicationEmotional IntelligenceOrganizational SkillsResilienceTeam Collaboration
Tools & Technologies
SalesforceBluebeam
Certifications & Qualifications
Valid US Driver’s License
Industry Keywords
Real EstateHomebuildingConstruction SalesCommunity EngagementLocal Marketing

About the role

Key responsibilities & impact
  • Represent Villa at local rebuilding events, town halls, and community gatherings near Altadena
  • Build brand trust, awareness, and relationships with potential customers and local partners
  • Serve as a subject matter expert on Villa’s value proposition, process, products, and design elements
  • Consult with customers on project feasibility and cost and guide initial decision-making
  • Work with Account Executives to provide a first-class customer experience
  • Manage the Altadena Villa Showcase Home, including tours, lead capture, events, and site maintenance
  • Generate interest through community engagement, local partnerships, research, and outreach
  • Partner with marketing on local campaigns and events
  • Use Salesforce to track leads, tour reports, and KPIs and manage pipeline follow-up
  • Participate in customer milestones such as delivery and move-in days
  • Attend local internal meetings and customer site visits as needed
  • Manage the direct-to-consumer ADU sale and design process from lead intake through deposit and final contract
  • Use Bluebeam to create initial site plans and evaluate project feasibility and cost
  • Collaborate with Product, Project Management, Construction Management, and BizOps teams
  • Advise homeowners on suitable ADU solutions
  • Maintain Salesforce data and report KPIs to sales leadership

Requirements

What you’ll need
  • 3-5+ years of sales, real estate, or local marketing experience
  • Excellent verbal, written, and face-to-face communication skills
  • Experience drafting clear communications with attention to detail
  • Passion for providing an exceptional customer experience
  • High emotional intelligence
  • Ability to navigate sensitive conversations with homeowners who have lost their homes or been displaced
  • Track record of personal accountability, integrity, and professionalism
  • Resilience and desire to succeed amid new or unforeseen challenges
  • Excellent organizational skills and ability to manage multiple projects and events simultaneously
  • Team player with a desire to improve internal processes
  • Based in, or within a 20 mile radius of, Altadena, CA
  • Valid US driver’s license
  • Access to reliable transportation
  • Willingness to work weekends and evenings as necessary
  • Ability to work in person in Altadena and surrounding areas daily, including weekends
  • Background in homebuilding, real estate, or construction sales is a bonus

Benefits

Comp & perks
  • Medical health insurance
  • 401K
  • Equity in the form of Stock Options
  • Paid Time Off
  • Short Term Disability leave
  • Generous Parental Leave
  • Variable commission
  • Strategic equity package
  • Comprehensive benefits program
  • High-quality healthcare
  • Retirement savings plans
  • Up to 16 weeks of paid parental leave