Patient Service Representative, Part Time – Pediatrics

Village Medical

. Greet visitors, patients, and families and direct them appropriately .

Posted 10/23/2026part-timeNew Providence • New Jersey • United StatesMid-LevelSenior💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills and the ability to manage patient flow efficiently in a medical office setting. Proficient in scheduling, insurance verification, and clerical duties while maintaining effective communication with patients and staff.

Highest-signal resume keywords

Customer Service SkillsPatient SchedulingInsurance VerificationEHR ExperienceStandard Office Technology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Flow ManagementAppointment SchedulingInsurance ProcessingPayment ReconciliationClerical Duties

Soft Skills

Effective CommunicationOrganizational SkillsMultitasking Ability

Tools & Technologies

EHRPractice Management SystemDepartmental SystemsWindows Based Technology

Certifications & Qualifications

High School Graduate or GEDAssociate Degree Preferred

Industry Keywords

Medical OfficePatient Care ResourcesMedical TerminologyPre-AuthorizationsReferrals

About the role

Key responsibilities & impact

Greet visitors, patients, and families and direct them appropriately
Maintain efficient patient flow through registration and provide customer service
Answer and direct telephone calls, take accurate messages, and demonstrate appropriate etiquette
Inform patients of physician schedule delays and assist with patient comfort
Post self-pay charges, collect payments, issue receipts, and reconcile daily payments and billing slips
Open and close batches, reconcile collections, prepare deposits, and document corrections
Scan insurance cards, process insurance verifications, and update patient accounts and information
Schedule appointments, use waitlists, confirm future appointments, and review eligibility and phone reports
Schedule and enter diagnostic test and procedure orders
Coordinate with Patient Care Resources and clinical staff on pre-authorizations
Complete referrals and enter them into the appropriate system
Communicate problems, concerns, and issues to the Office Supervisor/Manager
Perform clerical duties including faxing, photocopying, scanning, filing, and mailings
Cover for other staff and locations as needed
Follow downtime procedures
Perform other duties as required

Requirements

What you’ll need

High School Graduate or GED required
Ability to communicate in English, both orally and in writing
Must have excellent customer service skills
Must have the ability to organize and perform multiple tasks in a timely manner
Basic proficiency in computer use required
Must be able to work weekends and evenings
Approximately 25 hours per week
Ability to commute to satellite offices as needed
Associate Degree preferred
Previous PSR experience preferred
Knowledge of medical office and terminology preferred
Previous experience with Standard Office Technology in a Window based environment preferred
Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred

Benefits

Comp & perks

Medical coverage
Dental coverage
Life coverage
Disability coverage
Vision coverage
FSA coverage
401k savings plan