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Practice Manager II
Village Medical. Facilitate day-to-day clinical operations across multiple practices .
About the role
Key responsibilities & impact- Facilitate day-to-day clinical operations across multiple practices
- Manage patient, staff, and provider interactions
- Maintain a service-based approach to issue resolution
- Collaborate with Clinical Leads and providers to promote high standards of patient care
- Provide support and training to staff
- Ensure effective value-based care performance, including AWVs, care gap closures, accurate coding capture, KPIs, patient access and follow-up, and the Practice Operating Plan
- Oversee Medical Assistants and Patient Reception Specialists
- Lead staff training, development, mentoring, coaching, and discipline
- Assist providers with patient care and resolve emergent patient or clinical issues
- Lead recruitment, selection, hiring, and onboarding of clinical employees with Talent Acquisition
- Educate staff and providers about value-based care
- Serve as a key communication point within the practice and among providers
- Act as the initial escalation point for staff, provider, or patient concerns
- Develop relationships with staff to support understanding of organizational and clinical changes
- Ensure new employee orientation and ongoing clinical staff development
- Ensure successful clinical staff meetings and huddles
- Assist with onboarding, launch, and integration of new Village Medical clinics
Requirements
What you’ll need- Bachelor’s Degree preferred, or 5 years of relevant experience in lieu of degree
- 3 years minimum of clinical or leadership experience in primary care or similar practice setting
- 3 years of direct supervisory experience required
- Previous experience managing large clinics and 6–15 providers preferred
- Previous value-based care experience preferred
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Life coverage
- Disability coverage
- Vision coverage
- FSA coverage
- 401k savings plan