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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vocational rehabilitation, including assessment practices and documentation standards, while fostering a supportive environment for skill development and empowerment. Proficient in maintaining compliance with Massachusetts Department of Mental Health standards and facilitating meaningful work opportunities for members.
Highest-signal resume keywords
Vocational RehabilitationAssessment PracticesCPR and First Aid CertificationMAP CertificationInterpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Action Plan DevelopmentJob DevelopmentJob Search ActivitiesCrisis Intervention TechniquesDocumentation StandardsSocial Skills TrainingVocational Skill TrainingTime ManagementCoaching and MentoringEmpowerment Techniques
Soft Skills
Good JudgmentAbility to Work IndependentlyTeam CollaborationCommunication SkillsSupportive Environment Promotion
Tools & Technologies
Personal Computer ApplicationsOffice EquipmentCalculatorsCopiersPrinters
Certifications & Qualifications
CPR CertificationFirst Aid CertificationMAP Certification
Industry Keywords
Human ServicesPsychiatric RehabilitationClubhouse StandardsCommunity ResourcesTransitional Employment
About the role
Key responsibilities & impact- Advise Clubhouse members and assess, develop, and implement Action Plans
- Promote a supportive, empowering services environment
- Communicate and reinforce Clubhouse culture and philosophy
- Support Clubhouse policies and procedures
- Teach, coach, facilitate, and support skill development across work areas
- Provide meaningful work opportunities and encourage participation
- Maintain program records according to Massachusetts Department of Mental Health standards
- Develop and maintain local employer partnerships for Transitional and Supported Employment
- Assess members' vocational skills and interests and educate them about employment opportunities
- Assist with job development and job search activities
- Provide coaching, training, and support at the Clubhouse and community job sites
- Provide travel training, social skills training, and vocational skill training as needed
- Perform Transitional Employment Program placement management, including training, scheduling, monitoring, absence coverage, and partner relationships
- Provide or arrange benefits counseling
- Develop collaborative relationships with vocational resources and service providers
- Attend training, conferences, staff meetings, supervision, and support orientation of new staff and members
- Maintain communication with supervisors and coworkers
- Help maintain the physical site
- Help plan and participate in Clubhouse events
- Follow Clubhouse, divisional, and company policies and procedures
- Perform other related duties as required
Requirements
What you’ll need- Bachelor's degree in Social Work, Psychology, or related field required; experience may substitute for education
- High school diploma or GED required
- 1–3 years of experience in Human Services required
- Advanced training, experience, or credentials related to vocational rehabilitation preferred
- Strong time management and writing skills
- Excellent interpersonal skills, good judgment, and ability to coach and mentor
- Must be at least 21 years of age
- Current, valid US driver's license held for at least 6 months; other posting language states at least one year
- Must obtain CPR and First Aid certification within 2 weeks of employment
- Must obtain MAP certification within 150 days of employment
- Must pass CORI, reference, multi-state background, and driving record checks
- Knowledge of Clubhouse standards and practices
- Knowledge of Psychiatric Rehabilitation principles, values, and practices
- Knowledge of assessment practices and documentation standards
- Knowledge of learning and communication styles
- Knowledge of empowerment, self-advocacy, and peer support techniques
- Ability to work independently and as part of a team
- Knowledge of community resources, job, and educational opportunities
- Knowledge of personal computer applications and office equipment
- Knowledge of reasonable accommodation law and advocacy techniques
- Knowledge of crisis intervention techniques and problem-solving skills
- Ability to perform physical activities including standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, and lifting at least 25 pounds
- Ability to assist clients with activities of daily living
- Ability to operate computers, calculators, copiers, printers, and other office equipment
- Driving may require maintaining adequate personal vehicle insurance and a safe driving record
Benefits
Comp & perks- Great training
- Great benefits
- Career growth
- Job security
- CPR and First Aid certification provided/required within two weeks of hire
- Psychiatric Rehabilitation Division New Employee Training courses
- Crisis Intervention/Staff Safety and Infectious Diseases training within six months of hire
- Other training as assigned