Lead Residential Counselor

Vinfen

. Provides direct service in an Intensive GLE residential setting .

Posted 9/22/2026full-timeGroveland • Massachusetts • United StatesSenior💰 $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing direct support in residential settings, utilizing recovery-oriented and trauma-informed approaches while ensuring compliance with medication administration and safety protocols. Capable of fostering a collaborative environment and promoting access to healthcare and employment services for individuals facing mental health challenges.

Highest-signal resume keywords

Crisis Intervention TechniquesMedication Administration Program (MAP)Recovery-Oriented ApproachesExperience in Human ServicesCPR and First Aid Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medication ManagementDaily Living AssistancePhysical Site MaintenanceDocumentation and ReportingCrisis Intervention

Soft Skills

Communication with Persons ServedCollaboration with FamiliesIndependent Decision-MakingEmpathy and Support

Tools & Technologies

Personal Computer ApplicationsCalculatorCopierPrinter

Certifications & Qualifications

CPR CertificationFirst Aid CertificationMAP Certification

Industry Keywords

Intensive GLE Residential SettingPerson-Centered ApproachesHarm ReductionTrauma-Informed CareMental Health Challenges

About the role

Key responsibilities & impact

Provides direct service in an Intensive GLE residential setting
Helps Persons Served overcome barriers to and prepare for living independently
Assumes administrative officer roles and supports the Program Director
Liaisons with families as needed
Supports Persons Served in obtaining and understanding medical and psychiatric care
Implements Treatment Plan support interventions
Administers medications following Medication Administration Program policies and procedures
Provides crisis interventions
Provides physical site maintenance and ensures a safe, comfortable, and clean environment
Orients Persons Served who are new to the residence
Uses recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches
Schedules and facilitates weekly resident group meetings, including menu input
Performs grocery shopping and helps prepare meals
Stores, administers, documents, and disposes of medication according to MAP requirements and company policy
Teaches Persons Served medication management
Assists with or accompanies residents to medical and psychiatric appointments
Encourages resident social interaction and creates a collaborative environment
Serves as a resource for neighbors and advocates for Persons Served
Promotes access to healthcare and employment services
Participates in trainings, supervision, and staff meetings
Assists with new staff orientation
Completes required documentation and incident reports
Contributes to quality improvement goals
Uses crisis intervention techniques and accesses on-call backup when needed
Performs scheduled physical site maintenance
Performs other related duties as assigned

Requirements

What you’ll need

A high school diploma or equivalent is required
One year experience as a residential counselor or related experience in a setting working with PS facing mental health challenges and medical issues preferred
One to two years of job-specific experience in human services field preferred
Driving is required; must possess and maintain adequate insurance when using a personal vehicle and maintain a safe driving record
Valid US driver's license required at employment; must be at least 21 years of age, have maintained it for at least six months, and pass a driver's screening background check
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, and perform physically active duties
Ability to lift at least 25 pounds using proper lifting techniques or a two-person lift
Ability to operate a computer, calculator, copier, and printer
Ability to assist PS with tasks of daily living
Ability to communicate with PS, staff, and external representatives
CPR required within two weeks of hire
First Aid required within two weeks of hire
MAP required within 150 days of hire
Knowledge of personal computer applications and equipment
Ability to balance competing priorities and make independent judgments and decisions
Ability to work in a professional and confidential capacity