Lead Residential Counselor – Mental Health Services

Vinfen

. Provide direct service in a GLE/SIE residential setting .

Posted 10/30/2026full-timeFalmouth • Massachusetts • United StatesSenior💰 $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing direct support to individuals facing mental health challenges, implementing treatment plans, and facilitating independent living skills. Proficient in crisis intervention, medication management, and fostering a collaborative environment for residents.

Highest-signal resume keywords

Residential Counseling ExperienceCrisis Intervention SkillsMedication Administration Under MAP PoliciesAbility to Assist With Daily Living TasksCPR and First Aid Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medication ManagementCrisis InterventionDaily Living AssistancePhysical Site MaintenanceDocumentation Skills

Soft Skills

Communication SkillsAdvocacyCollaborationProblem-SolvingEmpathy

Tools & Technologies

Personal Computer ApplicationsCalculatorCopierPrinter

Certifications & Qualifications

CPR CertificationFirst Aid CertificationMAP Certification

Industry Keywords

Human ServicesMental Health ChallengesResidential SettingQuality ImprovementEvidence-Based Practices

About the role

Key responsibilities & impact

Provide direct service in a GLE/SIE residential setting
Help Persons Served overcome barriers and prepare for independent living
Implement Treatment Plan support interventions under guidance from the Team LPHA Clinician
Assist the Program Director with administrative officer duties and orienting new residents
Collaborate with Integrated Team members to address resident needs
Liaise with families as needed
Support residents in obtaining and understanding medical and psychiatric care
Store, administer, document, and dispose of resident medications under MAP policies and Vinfen protocols
Teach residents medication management
Provide crisis interventions and access on-call backup when needed
Schedule and facilitate weekly resident group meetings, including menu input
Perform grocery shopping and help prepare meals
Create opportunities for resident participation in meal preparation and site maintenance
Encourage social interaction and foster a collaborative, welcoming environment
Advocate for Persons Served and serve as a resource for neighbors
Attend trainings, supervision, and staff meetings
Complete required, incident, infection-control, and surveillance-testing documentation
Perform physical site maintenance and ensure a safe, comfortable, clean environment
Contribute to quality improvement goals and support evidence-based practices

Requirements

What you’ll need

A high school diploma or equivalent is required
One year as a residential counselor in a setting working with Persons Served facing mental health challenges preferred
One to two years of job-specific experience in the human services field preferred
Driving is required using either a Vinfen van or personal vehicle
Personal vehicle users must possess and maintain adequate insurance and a safe driving record
Valid US driver's license presented at employment
At least 21 years of age
Valid US driver's license maintained for at least six months
Ability to pass a driver's screening background check
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, and perform physically active work
Ability to lift at least 25 pounds using proper lifting techniques or a two-person lift
Ability to operate a computer, calculator, copier, and printer
Ability to assist Persons Served with tasks of daily living
Ability to communicate with Persons Served, staff, and external representatives
CPR required within two weeks of hire
First Aid required within two weeks of hire
MAP required within 150 days of hire
Knowledge of personal computer applications and equipment
Ability to work professionally and confidentially
Ability to make independent judgments and decisions
Ability to balance competing priorities

Benefits

Comp & perks

A fully funded 401(a), employer-sponsored retirement plan requiring no employee contribution
Employee-funded 403(b) plan
Medical, Dental and Vision plans for employees scheduled to work 30 hours per week or more
Employer contribution toward the cost of medical insurance
Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
Employer-paid Short-Term Disability Insurance for qualifying employees
Flexible Spending Reimbursement Accounts (Health and Dependent care)
Voluntary Term Life, Whole Life, Accident, Critical Illness, and Hospital Indemnity Insurance
Generous paid time off for employees scheduled to work 20 hours or more per week
$3,000 sign-on bonus