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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in LMS administration, training coordination, and compliance tracking within regulated environments. Proficient in data management, reporting, and communication to support training operations and certification processes.
Highest-signal resume keywords
LMS AdministrationCompliance TrackingData ManagementTraining CoordinationReporting Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
LMS AdministrationCompliance TrackingData ManagementReportingMicrosoft ExcelGoogle SheetsReliasPower BITableauSOP Writing
Soft Skills
Problem-SolvingAttention to DetailCommunicationCustomer ServiceTime Management
Tools & Technologies
ZoomTeamsLMS NavigationMultimedia Tools
Certifications & Qualifications
American Red Cross CPR/First Aid Instructor Certification
Industry Keywords
Training CoordinationHealthcareEducationRegulated Training EnvironmentsHRIS
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Ensure training enrollments are correct in Vinfen’s LMS and research and correct enrollment errors
- Review and verify training rosters, LMS completion records, and HRIS data
- Track recurring errors and recommend corrective solutions
- Write and update procedures and SOPs for Training Operations and LMS teams
- Test LMS updates, course catalog modifications, and process changes for functionality and data integrity
- Coordinate employee enrollment in required trainings, including class assignments, waitlists, cancellations, and rescheduling
- Track required certifications including MAP, Relias training, Safety Care, CPR/First Aid, and related certifications
- Monitor certification expiration dates and notify employees and supervisors about renewals
- Create, maintain, and update employee LMS profiles and access
- Update course assignments, learning paths, and course catalog information
- Resolve LMS-related enrollment and completion inquiries and escalate complex issues
- Develop and maintain reports and dashboards consolidating enrollment, LMS, and certification data
- Send compliance reports and run reports on request
- Support audit preparation by ensuring training records are accurate, complete, and accessible
- Respond to inquiries about enrollment, certification status, deadlines, and LMS access
- Develop job aids and communications for process changes
- Facilitate in-person and virtual instructor-led training as needed, approximately 15–20% of time
- Support New Hire Orientation and CPR, First Aid, AED, and Narcan training
- Provide cross-functional support during busy certification periods and system changes
Requirements
What you’ll need- 2+ years of experience in training coordination, scheduling, LMS administration, compliance tracking, HR data, or related administrative work
- Experience in human services, healthcare, education, or other regulated training environments
- Hands-on experience with an LMS; Relias or similar preferred
- Familiarity with LMS user, enrollment, and assignment administration
- Experience matching data between systems such as an LMS and HRIS
- Experience with compliance or certification tracking in a regulated environment
- Experience with reporting or dashboard tools such as Power BI, Tableau, or similar
- Proficiency with Microsoft Excel and/or Google Sheets
- Ability to write clear procedures and job aids
- Strong problem-solving skills, including identifying why errors happen
- Strong attention to detail and ability to manage high-volume data tasks accurately
- Ability to balance priorities across two teams and meet deadlines
- Strong written and verbal communication and customer service skills
- Proficiency with Zoom, Teams, LMS navigation, and basic multimedia tools
- High School diploma or GED required
- American Red Cross CPR/First Aid Instructor certification required within 30 days of hire
- Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, and lift at least 25 pounds
- Ability to operate a computer and office equipment
- Ability to assist clients with tasks of daily living
- Ability to speak, hear, and communicate with clients, staff, and external representatives
- Driving is not required
Benefits
Comp & perks- A fully funded 401(a), employer-sponsored retirement plan requiring no employee contribution
- Employee-funded 403(b) plan
- Medical, Dental and Vision plans for eligible employees scheduled to work 30 hours per week or more
- Employer contribution toward the cost of medical insurance
- Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
- Employer-paid Short-Term Disability Insurance for qualifying employees
- Flexible Spending Reimbursement Accounts (Health and Dependent care)
- Voluntary Term Life, Whole Life, Accident, Critical Illness, and Hospital Indemnity Insurance
- Generous paid time off for employees scheduled to work 20 hours or more per week
- Hybrid work arrangement
