Outreach Worker – Mental Health Services

Vinfen

. Participate as a member of the intervention team for assigned Persons Served .

Posted 9/30/2026full-timeSomerville • Massachusetts • United StatesSeniorLead💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing person-centered, trauma-informed care and support to individuals with psychiatric disabilities, utilizing evidence-based practices such as Motivational Interviewing and Harm Reduction. Proficient in documentation standards and skilled in crisis intervention and community resource engagement.

Highest-signal resume keywords

Motivational InterviewingCrisis InterventionMedication Administration ProgramCPR CertificationFirst Aid Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Treatment Plan InterventionsSkills TeachingSymptom ReductionMedication AdministrationActivities of Daily Living AssistanceDocumentation StandardsFunctional Assessment PracticesCommunity Resource SupportCognitive Behavioral InterventionsStrengths-Based Approaches

Soft Skills

CommunicationRelationship BuildingEngagement StrategiesCultural CompetenceTeam Collaboration

Tools & Technologies

ComputerCalculatorCopierPrinter

Certifications & Qualifications

CPR CertificationFirst Aid CertificationMAP Certification

Industry Keywords

Trauma-Informed CareRecovery-Oriented ServicesPerson-Centered ApproachesHarm ReductionHousing FirstStages of ChangeSeeking SafetyWRAP

About the role

Key responsibilities & impact

Participate as a member of the intervention team for assigned Persons Served
Perform Treatment Plan interventions, skills teaching, and community-resource support under LPHA Clinician direction
Deliver skills-building interventions involving daily living, medication administration, symptom reduction, health and wellbeing, employment, education, socialization, and recreation
Provide support and supervision to Persons Served as needed
Attend medical, psychiatric, and other appointments with Persons Served
Develop and maintain professional relationships with community resources and service providers
Adhere to Medication Administration Program policies and procedures
Provide crisis intervention when needed
Use trauma-informed, recovery-oriented, person-centered, culturally competent, and strengths-based approaches
Support symptom self-management through Safety Plans and medication-administration education
Participate in the regional ACCS Outreach Worker Community of Practice Workgroup
Support evidence-based practices including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Seeking Safety, WRAP, and Cognitive Behavioral interventions
Promote engagement, safe housing, community tenure, self-sufficiency, and successful service completion
Document Persons Served needs and services thoroughly
Promote access to healthcare, employment, and education services
Help orient new staff and Persons Served to ACCS services
Attend assigned trainings and perform other related duties

Requirements

What you’ll need

A high school diploma or equivalent is required
One to two years related experience working with people with psychiatric disability and/or co-occurring disorders preferred
Access to an operational and insured vehicle and willingness to use it to transport PS
Valid driver's license required at time of employment
At least 21 years of age
Valid US driver's license maintained for at least six months
Adequate insurance and safe driving record if using a personal vehicle
Ability to pass a driver's screening background check
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, and perform physically active work
Ability to lift at least 25 pounds using proper lifting techniques or a two-person lift
Ability to operate a computer, calculator, copier, and printer
Ability to assist Persons Served with activities of daily living
Ability to remain stationary 50% of the time as needed
Ability to speak, hear, and communicate with Persons Served, staff, and external representatives
Close, distance, color, peripheral, and depth vision, plus ability to adjust focus
CPR certification required within first two weeks of hire
First Aid certification required within two weeks of hire
MAP certification required within 150 days of hire
Knowledge of recovery-oriented, person-centered, strengths-based, trauma-informed, and culturally competent services
Knowledge of documentation standards, functional assessment practices, engagement strategies, and personal computer applications
Ability to adhere to Motivational Interviewing, Harm Reduction, SBIRT, Housing First, Stages of Change, and Cognitive Behavioral intervention standards

Benefits

Comp & perks

A fully funded 401(a), employer-sponsored retirement plan requiring no employee contribution
Employee-funded 403(b) plan
Medical, Dental and Vision plans for eligible employees scheduled to work 30 hours per week or more
Employer contribution toward the cost of medical insurance
Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
Employer-paid Short-Term Disability Insurance for qualifying employees
Flexible Spending Reimbursement Accounts (Health and Dependent care)
Voluntary Term Life, Whole Life, Accident, Critical Illness, and Hospital Indemnity Insurance
Generous paid time off for employees scheduled to work 20 hours or more per week