Outreach Worker – Mental Health Services

Vinfen

. Participate as a member of the intervention team for assigned Persons Served .

Posted 9/30/2026full-timeSomerville • Massachusetts • United StatesSeniorLead💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing non-clinical treatment interventions, skills teaching, and community resource support while utilizing trauma-informed and recovery-oriented approaches. Proficient in crisis intervention, documentation, and promoting access to healthcare and education services.

Highest-signal resume keywords

Motivational InterviewingCrisis InterventionMedication Administration ProgramCommunity Resource KnowledgeTreatment Plan Interventions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Skills TeachingMedication AdministrationSymptom ReductionDaily Living SupportDocumentation StandardsFunctional AssessmentCognitive Behavioral InterventionsHarm ReductionHousing FirstStages of Change

Soft Skills

CommunicationRelationship BuildingCultural CompetenceEngagement StrategiesTeam Collaboration

Certifications & Qualifications

CPRFirst AidMAP Certification

Industry Keywords

Trauma-Informed CareRecovery-Oriented ServicesPsychiatric DisabilityCo-Occurring DisordersPerson-Centered Approaches

About the role

Key responsibilities & impact

Participate as a member of the intervention team for assigned Persons Served
Perform non-clinical Treatment Plan interventions, skills teaching, and community-resource support under the direction of a Team LPHA Clinician
Deliver skills-building interventions involving daily living, medication administration, symptom reduction, health and wellbeing, employment, education, socialization, and recreation
Provide support and supervision to Persons Served and attend medical, psychiatric, and other appointments as needed
Develop and maintain professional relationships with community resources and service providers
Adhere to Medication Administration Program policies and procedures
Provide crisis intervention when needed
Use trauma-informed, recovery-oriented, person-centered, culturally competent, and strengths-based approaches
Support symptom self-management through Safety Plans and medication administration services and education
Participate in the regional ACCS Outreach Worker Community of Practice Workgroup for professional development and mentoring
Support evidence-based practices including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Seeking Safety, WRAP, and Cognitive Behavioral interventions
Promote engagement, safe housing, community tenure, self-sufficiency, and successful service completion
Document Persons Served needs and services thoroughly
Promote access to healthcare, employment, and education services
Help orient new staff and Persons Served to ACCS services
Attend assigned trainings and perform other related duties

Requirements

What you’ll need

A high school diploma or equivalent is required
One to two years related experience working with people with psychiatric disability and/or co-occurring disorders preferred
Must have access to an operational and insured vehicle and be willing to use it to transport PS
Must possess and maintain adequate insurance when using a personal vehicle
Must maintain a safe driving record subject to annual checks
A valid driver's license must be presented at the time of employment
Must be at least 21 years of age
Must have maintained a valid US driver's license for at least six months
Must pass a driver's screening background check
CPR required within first two weeks of hire
First Aid required within two weeks of hire
MAP required within 150 days of hire
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, and perform physically active work
Must be able to lift at least 25 pounds using proper lifting techniques or a two-person lift
Ability to operate a computer and office equipment
Ability to assist Persons Served with activities of daily living
Ability to speak, hear, and communicate with Persons Served, staff, and external representatives
Knowledge of community resources, engagement strategies, functional assessment, documentation standards, and recovery-oriented, trauma-informed, culturally competent services
Ability to provide Treatment Plan interventions and use Motivational Interviewing, Harm Reduction, SBIRT, Housing First, Stages of Change, and Cognitive Behavioral interventions

Benefits

Comp & perks

A fully funded 401(a), employer-sponsored retirement plan requiring no employee contribution
Employee-funded 403(b) plan
Medical, Dental and Vision plans for employees scheduled to work 30 hours per week or more
Employer contribution toward the cost of medical insurance
Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
Employer-paid Short-Term Disability Insurance for qualifying employees
Flexible Spending Reimbursement Accounts (Health and Dependent care)
Voluntary Term Life, Whole Life, Accident, Critical Illness, and Hospital Indemnity Insurance
Generous paid time off for employees scheduled to work 20 hours or more per week