Outreach Worker – Mental Health Services

Vinfen

. Participate as a member of the intervention team for assigned Persons Served .

Posted 9/30/2026full-timeSomerville • Massachusetts • United StatesSeniorLead💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing support and interventions for individuals with psychiatric disabilities, utilizing trauma-informed and recovery-oriented approaches. Proficient in crisis intervention, medication administration, and community resource engagement to promote self-sufficiency and well-being.

Highest-signal resume keywords

Crisis InterventionMedication AdministrationMotivational InterviewingCommunity Resource KnowledgeTrauma-Informed Care

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medication AdministrationCrisis InterventionFunctional AssessmentDocumentation StandardsDaily Living Skills SupportTransportation ServicesSafety Plans DevelopmentEvidence-Based PracticesCommunity Engagement StrategiesComputer Applications

Soft Skills

Interpersonal CommunicationTeam CollaborationIndependent JudgmentCompeting Priorities ManagementConfidentiality

Tools & Technologies

Vinfen VanOffice Equipment

Certifications & Qualifications

CPR CertificationFirst Aid CertificationMAP Certification

Industry Keywords

Psychiatric DisabilityCo-Occurring DisordersRecovery-Oriented ServicesPerson-Centered ApproachesStrengths-Based Approaches

About the role

Key responsibilities & impact

Participate as a member of the intervention team for assigned Persons Served
Perform Treatment Plan skills teaching and help PS access community resources
Provide support and supervision as needed
Deliver interventions addressing daily living, medication administration, symptom reduction, health and wellbeing, employment, school, socialization, and recreation
Attend medical, psychiatric, and other appointments with PS
Develop and maintain professional relationships with community resources and service providers
Adhere to Medication Administration Program policies and procedures
Provide crisis intervention when needed
Use trauma-informed, recovery-oriented, person-centered, culturally competent, and strengths-based approaches
Support symptom self-management through Safety Plans and medication administration education
Participate in the regional ACCS Outreach Worker Community of Practice Workgroup
Support evidence-based practices including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Seeking Safety, WRAP, and Cognitive Behavioral interventions
Promote engagement, safe housing, community tenure, self-sufficiency, and successful service completion
Document PS needs and services thoroughly
Promote access to healthcare, employment, and education services
Help orient new staff and PS to the ACCS service
Attend assigned trainings and perform other related duties
Transport PS using a Vinfen van or personal vehicle when required

Requirements

What you’ll need

A high school diploma or equivalent is required
One to two years related experience working with people with psychiatric disability and/or co-occurring disorders preferred
Access to an operational and insured vehicle and willingness to use it to transport PS
Valid driver's license presented at time of employment
At least 21 years of age
Valid US driver's license maintained for at least six months
Ability to pass a driver's screening background check
CPR required within first two weeks of hire
First Aid required within two weeks of hire
MAP required within 150 days of hire
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, and assist PS with daily living tasks
Ability to lift at least 25 pounds using proper lifting techniques or a two-person lift
Ability to operate a computer and office equipment
Ability to speak, hear, and communicate with PS, staff, and external representatives
Required vision abilities include close, distance, color, peripheral, and depth perception, plus focus adjustment
Knowledge of community resources, PS engagement strategies, functional assessment, documentation standards, recovery-oriented and trauma-informed services, and computer applications
Ability to work independently and as part of a team, make independent judgments, balance competing priorities, and work confidentially

Benefits

Comp & perks

A fully funded 401(a), employer-sponsored retirement plan requiring no employee contribution
Employee-funded 403(b) plan
Medical, Dental and Vision plans for eligible employees scheduled to work 30 hours per week or more
Employer contribution toward the cost of medical insurance
Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
Employer-paid Short-Term Disability Insurance for qualifying employees
Flexible Spending Reimbursement Accounts (Health and Dependent care)
Voluntary Term Life, Whole Life, Accident, Critical Illness, and Hospital Indemnity Insurance
Generous paid time off for employees scheduled to work 20 hours or more per week