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Vinfen

Outreach Worker, Mental Health Services

Vinfen

. Participate as a member of the intervention team for assigned Persons Served .

Posted 9/21/2026full-timeHyannis • Massachusetts • United StatesSeniorLead💰 $24 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in non-clinical treatment interventions, crisis intervention, and community resource navigation while employing trauma-informed and recovery-oriented approaches. Proficient in skills teaching, documentation, and promoting access to healthcare and education services.

Highest-signal resume keywords
Non-Clinical Treatment InterventionsCrisis InterventionTrauma-Informed CareMotivational InterviewingMedication Administration Program

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Skills TeachingDocumentation StandardsActivities of Daily Living SupportCommunity Resource KnowledgeMedication AdministrationCrisis Intervention TechniquesEvidence-Based PracticesComputer ProficiencyPhysical Activity CapabilityTransportation Support
Soft Skills
Communication SkillsRelationship BuildingEngagement StrategiesTeam CollaborationCultural Competence
Certifications & Qualifications
CPR CertificationFirst Aid CertificationMAP Certification
Industry Keywords
Psychiatric DisabilityCo-Occurring DisordersRecovery-Oriented ServicesPerson-Centered ApproachesStrengths-Based Approaches

About the role

Key responsibilities & impact
  • Participate as a member of the intervention team for assigned Persons Served
  • Perform non-clinical Treatment Plan interventions, skills teaching, and resource-navigation support under the direction of a Team LPHA Clinician
  • Deliver skills-building interventions covering activities of daily living, medication administration, symptom reduction, health and wellbeing, employment, school, socialization, and recreation
  • Attend medical, psychiatric, and other appointments with Persons Served as needed
  • Develop and maintain professional relationships with community resources and service providers
  • Adhere to Medication Administration Program policies and procedures
  • Provide crisis intervention when needed
  • Use trauma-informed, recovery-oriented, person-centered, culturally competent, and strengths-based approaches
  • Support symptom self-management through Safety Plans and medication administration program services and education
  • Participate in the ACCS Outreach Worker Community of Practice Workgroup
  • Support evidence-based practices including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Seeking Safety, WRAP, and Cognitive Behavioral interventions
  • Promote engagement, safe housing, community tenure, self-sufficiency, and successful service completion
  • Document Persons Served needs and services
  • Promote access to healthcare, employment, and education services
  • Help orient new staff and Persons Served to the ACCS service
  • Attend assigned trainings and perform other related duties

Requirements

What you’ll need
  • A high school diploma or equivalent is required
  • One to two years related experience working with people with psychiatric disability and/or co-occurring disorders preferred
  • Must have access to an operational and insured vehicle and be willing to use it to transport PS
  • A valid driver's license must be presented at the time of employment
  • Must be at least 21 years of age
  • Must have maintained a valid US driver's license for at least six months
  • Must pass a driver's screening background check
  • CPR required within first two weeks of hire
  • First Aid required within two weeks of hire
  • MAP required within 150 days of hire
  • Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, and perform physically active work
  • Must be able to lift at least 25 pounds
  • Ability to operate a computer and office equipment
  • Ability to assist Persons Served with activities of daily living
  • Ability to communicate with Persons Served, staff, and external representatives
  • Knowledge of community resources, engagement strategies, documentation standards, recovery-oriented and trauma-informed services, evidence-based interventions, and personal computer applications