Program Director II – Brain Injuries

Vinfen

. Oversee operational, financial, and administrative operations of residential programs serving adults with brain injuries .

Posted 9/15/2026full-timeNorthborough • Massachusetts • United StatesLead💰 $62,935 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing residential programs for adults with brain injuries, including operational oversight, staff management, and compliance with regulatory standards. Proficient in conducting assessments, developing treatment plans, and fostering relationships with clients and families.

Highest-signal resume keywords

Program ManagementStaff SupervisionHuman Services KnowledgeCrisis InterventionFinancial Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AssessmentDocumentation RequirementsOperations ManagementCrisis InterventionFinancial ManagementTreatment PlanningTeam ManagementClient SupportPerformance ReviewsQuality Improvement

Soft Skills

Time ManagementOrganizational SkillsCommunication SkillsLeadershipProblem Solving

Tools & Technologies

Personal Computer ApplicationsOffice Equipment

Certifications & Qualifications

CPR CertificationFirst Aid CertificationMAP CertificationSafety Care CertificationNET CertificationCBIS Certification

Industry Keywords

Brain InjuryHuman ServicesResidential ProgramsComplianceLicensingAccreditationAdvocacyParticipatory PlanningService DeliveryQuality Standards

About the role

Key responsibilities & impact

Oversee operational, financial, and administrative operations of residential programs serving adults with brain injuries
Direct and manage program staff activities and hire appropriate staff
Manage staff performance through direction, training, coaching, recognition, performance reviews, career development, counseling, and corrective action
Conduct timely intake procedures and initial assessments of prospective persons served
Supervise staff on treatment/support plans, interventions, and rehabilitative strategies
Assist with comprehensive assessments and participate in internal and external treatment-planning meetings
Research housing and subsidy opportunities and assist with applications and required documentation
Foster outreach and relationships among persons served, family, and friends
Resolve problems for staff and persons served
Promote teamwork and leadership in work groups
Communicate updated policies and directives to staff
Ensure timely completion and quality of clinical, recordkeeping, and service/support/action-plan documentation
Ensure compliance with quality, licensing, certification, accreditation, and program standards
Develop and manage adherence to program budgets
Ensure collection of program fees and service-delivery data
Represent Vinfen with professional, trade, regulatory, and funding-source organizations
Serve as a resource for staff, families, neighbors, public officials, and other providers
Manage adverse events and ensure corrective actions are implemented and reported
Respond to data collection and reporting requests
Ensure program quality, goal achievement, and quality improvements
Provide on-call backup and on-site support/intervention when necessary
Store, administer, document, and dispose of medication in accordance with MAP requirements and company policy
Maintain and enhance staff knowledge of human-services issues, trends, and techniques
Ensure maintenance and safety of physical sites
Perform other related duties as required

Requirements

What you’ll need

Master's degree in Social Work, Psychology, or related field preferred; experience may substitute for education
High school diploma or GED required
Minimum 3 years of experience in progressively responsible human services functions
At least 2 years of supervisory experience
Experience working with individuals with brain injury preferred
Strong time management, organizational, and writing skills
Must be at least 21 years old
Current, valid US driver's license held for at least 6 months; other sections require at least one year
Must obtain CPR and First Aid certification within 2 weeks of employment
Must obtain MAP certification within 150 days of employment
Must obtain Safety Care certification within 90 days of employment
Must successfully pass CORI, reference, national fingerprinting, driving record, and driver's screening background checks
Adequate insurance and safe driving record required when using a personal vehicle
Knowledge of human services, operations management, advocacy, communication and learning styles, assessment, participatory planning, crisis intervention, financial management, documentation requirements, and personal computer applications
Ability to provide leadership and team management, balance competing priorities, make independent decisions, work confidentially, and perform physically active duties including lifting at least 25 pounds
Ability to assist clients with daily living tasks and routine living activities
NET certification/training; may be asked to obtain CBIS certification
Ability to operate computers and office equipment and communicate with clients, staff, and external representatives

Benefits

Comp & perks

Fully funded, employer-sponsored retirement plan requiring no employee contribution
Employee-funded 403(b) plan
Medical, dental, and vision plans for employees scheduled to work 30+ hours per week
Employer contribution toward medical insurance
Employer-paid life, accidental death and dismemberment, and long-term disability insurance
Employer-paid short-term disability insurance
Option to purchase additional voluntary short-term disability insurance
Flexible Spending Reimbursement Accounts for health and dependent care
Voluntary term life, whole life, accident, and critical care insurance
15 vacation days per year
11 paid holidays
10 sick days per year
3 personal days per year
Educational assistance and remission programs
$500 employee referral bonus with no annual cap
Discounted YMCA memberships
Discounted movie tickets
Training, career growth, and job security