Program Director II, Brain Injuries

Vinfen

. Oversee clinical, financial, and administrative operations of specified programs .

Posted 10/21/2026full-timeHaverhill • Massachusetts • United StatesLead💰 $64,473 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in overseeing clinical, financial, and administrative operations within human services programs, ensuring compliance with standards and effective staff management. Proficient in crisis intervention, assessment, and fostering community relationships while maintaining program quality and adherence to budgets.

Highest-signal resume keywords

Program ManagementStaff SupervisionCrisis InterventionCompliance ManagementFinancial Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical OperationsAdministrative OperationsAssessment TechniquesDocumentationBudget ManagementCrisis InterventionHuman Services KnowledgePerformance ReviewsData CollectionService Delivery

Soft Skills

LeadershipTeam ManagementCommunicationProblem SolvingCoaching

Tools & Technologies

Personal Computer ApplicationsOffice Equipment

Certifications & Qualifications

CPRFirst AidMAPSafety CareCBIS (Preferred)

Industry Keywords

Human ServicesOperations ManagementAdvocacyQuality StandardsLicensingAccreditationFunding SourcesRehabilitative StrategiesIntake AssessmentsCommunity Relationships

About the role

Key responsibilities & impact

Oversee clinical, financial, and administrative operations of specified programs
Direct and manage program staff activities, including hiring and staff utilization
Manage staff performance through direction, training, coaching, recognition, performance reviews, career development, counseling, and corrective action
Ensure timely and professional intake and conduct initial assessments of prospective persons served
Supervise treatment/support plans, interventions, rehabilitative strategies, and techniques
Assist managers with comprehensive assessments and participate in treatment/support planning meetings
Research housing and subsidy opportunities and assist with application processes and documentation
Provide outreach and foster family, friend, and community relationships
Resolve problems for staff and persons served
Foster teamwork and leadership in work groups
Provide staff with updated policies and directives
Ensure timely completion and quality of clinical, recordkeeping, and service/support/action-plan documentation
Ensure compliance with quality, licensing, certification, accreditation, funding-source, and company standards
Develop and manage adherence to program budgets
Ensure collection of program fees and service delivery data
Represent Vinfen in professional, trade, regulatory, and funding-source organizations
Serve as a resource for staff, families, friends, neighbors, public officials, and other providers
Manage adverse events and ensure corrective actions are implemented and reported
Respond to data collection and reporting requests
Ensure program quality, goal achievement, and quality improvements
Provide on-call backup and on-site support and intervention when necessary
Store, administer, document, and dispose of medication in accordance with MAP requirements and regulations
Maintain and enhance staff knowledge of human services issues, trends, and techniques
Ensure maintenance and safety of physical sites
Perform other related duties as required

Requirements

What you’ll need

Minimum of three years’ experience in progressively responsible human services functions
Two years of that experience in a supervisory capacity
Experience working with individuals with brain injury preferred
High school diploma or equivalent required
A valid US driver's license must be presented at the time of employment
Must maintain adequate insurance when using a personal vehicle and maintain a safe driving record
Must be at least 21 years of age
Must have maintained a valid US driver's license for at least six months
Must pass a driver's screening background check
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, lift at least 25 pounds, and assist clients with daily living tasks
Ability to operate a computer and office equipment
Ability to communicate with clients, staff, and external representatives
CPR required within two weeks of hire
First Aid required within two weeks of hire
MAP required within 150 days of hire
Safety Care required within 90 days of hire
NET
May be asked to obtain CBIS certification
Other training as assigned
Knowledge of human services, operations management, advocacy, assessment, crisis intervention, documentation, financial management, personal computer applications, and service providers
Ability to provide leadership and team management, balance competing priorities, make independent decisions, and work confidentially

Benefits

Comp & perks

A fully funded 401(a), employer-sponsored retirement plan requiring no employee contribution
Employee-funded 403(b) plan
Medical, Dental and Vision plans for eligible employees scheduled to work 30 hours per week or more
Employer contribution toward the cost of medical insurance
Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
Employer-paid Short-Term Disability Insurance for qualifying employees
Flexible Spending Reimbursement Accounts for Health and Dependent care
Voluntary Term Life, Whole Life, Accident, Critical Illness, and Hospital Indemnity Insurance
Generous paid time off for employees scheduled to work 20 hours or more per week