Program Director – Mental Health Services

Vinfen

. Promote engagement, housing permanency, community tenure, self-sufficiency, and successful completion of residence tenure for Persons Served .

Posted 9/21/2026full-timeCambridge • Massachusetts • United StatesLead💰 $60,680 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing residential site systems, ensuring compliance with regulations, and implementing evidence-based practices to support individuals with psychiatric disabilities. Proficient in program management, team coordination, and fostering a supportive environment for Persons Served.

Highest-signal resume keywords

Program ManagementEvidence-Based PracticesCrisis Prevention and ResponseCertified Psychiatric Rehabilitation PractitionerTeam Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Housing AssessmentDocumentation StandardsData-Driven Decision-MakingMotivational InterviewingHarm ReductionCognitive Behavioral InterventionsTreatment Plan ImplementationMedication Administration Program ComplianceIncident ReportingBudget Management

Soft Skills

CommunicationCollaborationSupervisionPerformance FeedbackCultural Competence

Tools & Technologies

Office EquipmentPersonal Computer Applications

Certifications & Qualifications

CPRFirst AidMAPCertified Psychiatric Rehabilitation Practitioner

Industry Keywords

Human ServicesResidential ServicesPsychiatric DisabilityCo-Occurring DisordersTrauma-Informed CareRecovery-Oriented PracticesPerson-Centered PracticesQuality ImprovementClient Funds ManagementSafety Plans

About the role

Key responsibilities & impact

Promote engagement, housing permanency, community tenure, self-sufficiency, and successful completion of residence tenure for Persons Served
Manage GLE or SIE residential site systems, procedures, regulations, quality improvement, intakes, and discharges
Facilitate timely transitions to and from residential settings with the Housing Coordinator
Create a welcoming, respectful, and supportive residential environment for families, friends, and significant others
Coordinate Team and GLE/SIE staff to deliver Treatment Plan interventions
Ensure non-clinical Treatment Plan support interventions are completed under LPHA Clinician direction
Implement Safety Plans and Crisis Prevention and Response Plans
Monitor Treatment Plan documentation quality, timeliness, and Medicaid Rehab Option standards adherence
Monitor staff use of evidence-based practices and request additional training as needed
Manage DMH licensing adherence and Medication Administration Program compliance
Manage site resources, benefits, representative payee accounts, Client Funds, expenses, budgets, and billing information
Manage adverse events and Incident Reporting, ensuring corrective actions
Oversee Human Rights policies and procedures
Ensure residence maintenance, repair, safety, and good-neighbor relationships
Maintain alliances with other service providers and Care Coordination entities
Hire, orient, supervise, evaluate, and provide performance feedback to residential staff
Manage relief and overtime resources
Implement staff retention, recognition, awards, and career development initiatives
Ensure required residential Performance Measures are maintained
Support trauma-informed, recovery-oriented, person-centered, culturally competent, and strengths-based practices
Document Persons Served needs and services
Promote access to healthcare, employment, and education services
Participate in the regional GLE/SIE Program Director Community of Practice Workgroup
Provide on-call coverage as assigned
Perform other related duties as assigned

Requirements

What you’ll need

High school diploma or equivalent required; in some cases, experience may substitute for academic training
Minimum of one year of progressively responsible human services experience required
Experience working with people with psychiatric disability and/or co-occurring disorders required
Certified Psychiatric Rehabilitation Practitioner credential preferred
Management experience preferred
Access to an operational and insured vehicle and willingness to use it to transport Persons Served
Valid US driver's license required; maintained for at least six months
At least 21 years of age
Adequate personal-vehicle insurance if using a personal vehicle
Safe driving record and ability to pass a driver's screening background check
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, lift at least 25 pounds, and assist Persons Served with activities of daily living
Ability to operate a computer and office equipment
Ability to speak, hear, and communicate with Persons Served, staff, and external representatives
CPR required within first two weeks of hire
First Aid required within two weeks of hire
MAP required within 150 days of hire
Knowledge of program management, operational management, administrative systems, housing assessment, documentation standards, data-driven decision-making, and personal computer applications
Ability to use or adhere to Motivational Interviewing, Harm Reduction, SBIRT, Housing First, Stages of Change, WRAP, Seeking Safety, and Cognitive Behavioral interventions
Ability to collaborate with team members and implement and train staff on non-clinical Treatment Plan interventions

Benefits

Comp & perks

Full-time employment
Hybrid work arrangement indicated as unavailable (Hybrid: No)
CPR certification provided/required within first two weeks of hire
First Aid certification provided/required within two weeks of hire
MAP certification provided/required within 150 days of hire
Career development guidance and promotion opportunities
Retention, recognition and awards initiatives for residence staff