Program Director – Residential Single Site

Vinfen

. Oversee clinical, financial, and administrative operations of specified residential programs .

Posted 10/21/2026full-timeManchester • Connecticut • United StatesLead💰 $59,535 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in overseeing clinical, financial, and administrative operations within residential programs, ensuring compliance with quality standards and effective staff management. Proficient in crisis intervention, assessment, and documentation requirements while fostering relationships among clients and support networks.

Highest-signal resume keywords

Clinical Operations ManagementStaff Supervision and DevelopmentCrisis InterventionCompliance with Licensing and AccreditationFinancial Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Assessment TechniquesDocumentation RequirementsCrisis InterventionFinancial ManagementOperations ManagementProgram Budget DevelopmentMedication AdministrationActivities of Daily Living AssistanceQuality Improvement ManagementData Collection and Reporting

Soft Skills

LeadershipCommunicationProblem SolvingTeam ManagementRelationship Building

Tools & Technologies

Personal Computer ApplicationsCalculatorCopierPrinter

Certifications & Qualifications

CPR CertificationFirst Aid CertificationSafety Care Certification

Industry Keywords

Human ServicesResidential ProgramsQuality StandardsAdvocacySupport NetworksProgram-Specific StandardsRegulatory ComplianceIntake ManagementStaff TrainingPerformance Management

About the role

Key responsibilities & impact

Oversee clinical, financial, and administrative operations of specified residential programs
Direct and manage program staff activities, staffing, performance, training, coaching, recognition, corrective action, and career development
Manage timely and professional intake and conduct initial assessments of prospective persons served
Supervise treatment and support plans, interventions, rehabilitative strategies, and techniques
Participate in internal and external treatment/support planning meetings
Foster relationships among persons served, families, friends, and established support networks
Resolve problems for staff and persons served
Provide updated policies, directives, leadership, and resources to staff and stakeholders
Ensure timely completion and quality of clinical, recordkeeping, and service/support/action-plan documentation
Ensure compliance with quality, licensing, certification, accreditation, and program-specific standards
Develop and manage adherence to program budgets
Ensure collection of program fees and service delivery data
Represent Vinfen with professional, trade, regulatory, and funding-source organizations
Manage adverse events and ensure corrective actions are implemented and reported
Respond to internal and external data collection and reporting requests
Manage program quality improvement and achievement of goals and objectives
Provide on-call backup and on-site support and intervention when necessary
Store, administer, document, and dispose of medication consistent with MAC requirements, regulations, and company policy
Maintain staff knowledge of human services issues, trends, and techniques
Ensure maintenance and safety of physical sites
Perform other related duties as required

Requirements

What you’ll need

Minimum of three years’ experience in progressively responsible human services functions
Two years of experience in a supervisory capacity
High school diploma or equivalent required
Master’s degree in Human Services, Psychology, or related field preferred
Experience may be substituted for academic training in some cases
Valid US driver’s license presented at employment
At least 21 years of age
Valid US driver’s license maintained for at least six months
Adequate insurance and safe driving record when using a personal vehicle
Ability to pass a driver screening background check
CPR certification required within two weeks of hire
First Aid certification required within two weeks of hire
MAC follows Connecticut guidelines
Safety Care certification required within 60 days of hire
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, and navigate narrow spaces
Ability to lift at least 25 pounds using proper lifting techniques or a two-person lift
Ability to operate a computer, calculator, copier, and printer
Ability to assist clients with activities of daily living
Ability to communicate with clients, staff, and external representatives
Required close, distance, color, peripheral, and depth vision, plus ability to adjust focus
Knowledge of human services, operations management, advocacy, assessment, crisis intervention, financial management, documentation requirements, and personal computer applications
Ability to provide leadership and team management, balance competing priorities, make independent decisions, and work professionally and confidentially

Benefits

Comp & perks

A fully funded 401(a), employer-sponsored retirement plan requiring no employee contribution
Employee-funded 403(b) plan
Medical, Dental and Vision plans for eligible employees scheduled to work 30 hours per week or more
Employer contribution toward the cost of medical insurance
Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
Employer-paid Short-Term Disability Insurance for qualifying employees
Flexible Spending Reimbursement Accounts for Health and Dependent Care
Voluntary Term Life, Whole Life, Accident, Critical Illness, and Hospital Indemnity Insurance
Generous paid time off for employees scheduled to work 20 hours or more per week