Program Director – Supported Independent Resident

Vinfen

. Oversee operation of a Supported Independent Environment site serving 12–20 Persons Served in individual apartments .

Posted 10/27/2026full-timeHaverhill • Massachusetts • United StatesLead💰 $68,347 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Supported Independent Environment operations, ensuring compliance with licensing standards, and promoting community integration and self-sufficiency for Persons Served. Proficient in coordinating treatment plans, implementing safety protocols, and managing resources effectively.

Highest-signal resume keywords

Program ManagementMotivational InterviewingCrisis Prevention and ResponseCertified Psychiatric Rehabilitation PractitionerHuman Services Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Treatment Plan CoordinationDocumentation StandardsMedication Administration ProgramData-Driven Decision-MakingHousing Assessment

Soft Skills

Effective CommunicationTeam CollaborationStaff TrainingProblem-SolvingClient Relationship Management

Tools & Technologies

Office EquipmentDocumentation Software

Certifications & Qualifications

CPRFirst AidMAP Certification

Industry Keywords

Supported Independent EnvironmentPsychiatric DisabilityCo-Occurring DisordersRecovery-Oriented ServicesTrauma-Informed Care

About the role

Key responsibilities & impact

Oversee operation of a Supported Independent Environment site serving 12–20 Persons Served in individual apartments
Manage staffing, licensing, quality, regulations, procedures, intakes, and discharges
Ensure Persons Served needs are met and apartments meet licensing standards
Promote community integration, housing permanency, self-sufficiency, and successful transitions
Collaborate with the Housing Coordinator and team to facilitate transitions to and from residential settings
Coordinate Treatment Plan interventions and ensure non-clinical support interventions are completed
Implement Safety Plans and Crisis Prevention and Response Plans
Monitor residential staff documentation, Medicaid Rehab Option standards, evidence-based practices, and training needs
Support Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, WRAP, Seeking Safety, and Cognitive Behavioral interventions
Manage DMH licensing, Medication Administration Program adherence, medication administration coordination with VNA, and residence safety
Manage resources, benefits, program fees, representative payee accounts, Client Funds, expenses, budgets, and billing information
Manage adverse events, incident reporting, corrective actions, Human Rights policies, maintenance, repairs, and safety
Maintain good-neighbor relationships and alliances with service providers and Care Coordination entities
Hire, orient, supervise, evaluate, and provide feedback to residential staff; conduct corrective action when needed
Manage relief and overtime resources and implement staff retention, recognition, awards, and development initiatives
Maintain residential performance measures and thorough documentation of Persons Served needs and services
Promote access to healthcare, employment, and education services
Participate in the regional GLE/SIE Program Director Community of Practice Workgroup
Provide on-call coverage as assigned and perform other related duties

Requirements

What you’ll need

A minimum of one year’s experience in progressively responsible human services functions required
Experience working with people with psychiatric disability and/or co-occurring disorders required
Bachelor’s degree in human services or related field required; in some cases, experience may be substituted for academic training
Management experience preferred
Certified Psychiatric Rehabilitation Practitioner credential preferred
Must have access to an operational and insured vehicle and be willing to use it to transport PS
Valid US driver's license required; must be at least 21 years of age, have maintained a valid US driver's license for at least six months, and pass a driver's screening background check
Adequate insurance and safe driving record required when using a personal vehicle
CPR required within first two weeks of hire
First Aid required within two weeks of hire
MAP required within 150 days of hire
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, lift at least 25 pounds, and assist clients with activities of daily living
Ability to operate a computer and office equipment
Ability to communicate with clients, staff, and external representatives
Knowledge of program management, operational management, housing assessment, documentation standards, and data-driven decision-making
Knowledge of recovery-oriented, person-centered, strengths-based, trauma-informed, and culturally competent services
Ability to adhere to Motivational Interviewing, Harm Reduction, SBIRT, Housing First, Stages of Change, and Cognitive Behavioral Intervention standards
Ability to collaborate effectively with team members and train residential staff on non-clinical Treatment Plan interventions

Benefits

Comp & perks

A fully funded 401(a), employer-sponsored retirement plan that requires no employee contribution
Employee-funded 403(b) plan
Medical, Dental and Vision plans for eligible employees scheduled to work 30 hours per week or more
Employer contribution toward the cost of medical insurance
Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
Employer-paid Short-Term Disability Insurance for qualifying employees
Flexible Spending Reimbursement Accounts (Health and Dependent care)
Voluntary Term Life, Whole Life, Accident, Critical Illness, and Hospital Indemnity Insurance
Generous paid time off for employees scheduled to work 20 hours or more per week
Retention, recognition and awards initiatives for residence staff
Career development guidance and broadcast promotion opportunities
Community of Practice Workgroup for continuous professional role competency development, mentoring and learning