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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in creating a safe and welcoming environment while providing person-centered support and treatment services. Proficient in developing individualized action plans and engaging residents through trauma-informed and culturally competent practices.
Highest-signal resume keywords
CPR CertificationFirst Aid CertificationKnowledge Of Psychiatric RehabilitationExperience In Human ServicesKnowledge Of Community Resources
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Individualized Action PlansCrisis InterventionMedication CoachingDaily Living AssistanceIncident DocumentationPhysical InterventionTime ManagementWriting Skills
Soft Skills
Relationship BuildingCollaborationEmpowerment TechniquesTeaching SkillsSupportive Communication
Certifications & Qualifications
CPR CertificationFirst Aid CertificationMAP Crisis Intervention Training
Industry Keywords
Trauma-Informed CarePerson-Centered ServicesCulturally Competent ServicesSafe Haven ProgramCommunity ResourcesHousing RightsSubsidiesEmployment Services
About the role
Key responsibilities & impact- Create and maintain a safe and welcoming culture in a Safe Haven transitional housing program
- Maintain a low-demand, no/low-barrier philosophy
- Develop trusting relationships and engage residents around barriers to their goals
- Encourage collaboration, mutual support, respect, and social interaction
- Help residents assess needs and develop person-centered Individualized Action Plans
- Offer support and treatment services without requiring acceptance
- Provide skills training, support, transportation, medication coaching, and assistance with daily living
- Assess residents’ physical and emotional status and report changes to the Program Director
- Maintain resident records and complete incident documentation
- Refer residents to mental health, substance use, healthcare, benefits, housing, legal, peer support, education, and job-training services
- Provide information to the Department of Mental Health about Safe Haven services
- Orient new staff and residents; participate in mandated training and staff meetings
- Maintain a safe, comfortable, and clean residence, including housekeeping, cooking, lawn mowing, snow shoveling, and garbage removal
- Support compliance with Vinfen policies, regulations, safe work practices, workers’ compensation, universal precautions, and exposure controls
- Provide physical intervention and/or first aid during medical emergencies
- Serve as a reporter to the Disabled Persons Protections Commission when necessary
- Perform other related duties as required
Requirements
What you’ll need- High school diploma or GED required; Bachelor’s degree preferred
- Prior Human Services experience preferred
- Strong time management and writing skills
- Must be at least 21 years of age
- Current, valid US driver's license held for at least 6 months
- Must be able to become CPR and First Aid certified within 2 weeks of employment
- Must pass CORI, reference, multi-state background, and driving record checks
- One or more years of experience and/or training in a related field preferred
- Knowledge of psychiatric rehabilitation values and principles
- Knowledge of engagement, empowerment, and advocacy techniques
- Knowledge of trauma-informed, person-centered, and culturally competent services
- Knowledge of community resources, housing rights and subsidies, employment services, medications, safety protocols, and crisis intervention
- Ability to establish supportive relationships and use participatory, collaborative, and teaching skills
- Ability to work independently and as part of a team
- Ability to perform physically active duties, lift at least 25 pounds, assist clients with daily living, and operate office equipment
- CPR and First Aid required within two weeks of hire
- Psychiatric Rehabilitation Division New Employee Training courses required
- MAP Crisis Intervention/Staff Safety and Infectious Diseases training required within six months of hire
- Other trainings as assigned
Benefits
Comp & perks- Great training
- Great benefits
- Career growth
- Job security