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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing direct support in residential settings, implementing treatment plans, and utilizing recovery-oriented approaches. Proficient in crisis intervention, medication management, and fostering a collaborative environment for Persons Served.
Highest-signal resume keywords
Crisis InterventionMedication AdministrationRecovery-Oriented ApproachesHuman Services ExperienceCPR Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medication ManagementCrisis Intervention TechniquesDocumentation and ReportingPhysical Site MaintenanceEvidence-Based Practices
Soft Skills
Communication SkillsRelationship BuildingCultural SensitivityCollaborationDecision Making
Tools & Technologies
Personal Computer ApplicationsOffice Equipment
Certifications & Qualifications
CPR CertificationFirst Aid CertificationMAP Certification
Industry Keywords
Human ServicesResidential CounselingPerson-Centered ApproachesTrauma-Informed CareHarm Reduction
About the role
Key responsibilities & impact- Provide direct service in a GLE/SIE residential setting
- Help Persons Served overcome barriers and prepare for independent living
- Implement Treatment Plan support interventions as directed by the Team LPHA Clinician
- Administer, document, store, and dispose of medications according to MAP policies and regulations
- Provide crisis interventions and access on-call backup when needed
- Perform physical site maintenance and ensure a safe, comfortable, clean environment
- Collaborate with Integrated Team members to address Persons Served’s needs
- Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches
- Comply with safety, Human Rights, licensing, and operational policies
- Teach Persons Served medication management
- Support meal preparation and resident participation in residence operations
- Encourage social interaction and create a collaborative, welcoming environment
- Advocate for Persons Served and serve as a resource for neighbors
- Participate in trainings, supervision, and staff meetings
- Assist with orientation of new staff
- Complete required documentation and incident reports
- Contribute to quality improvement goals
- Support evidence-based practices including Motivational Interviewing, Housing First, Stages of Change, WRAP, Seeking Safety, and Cognitive Behavioral interventions
- Perform other related duties as assigned
Requirements
What you’ll need- High school diploma or equivalent required
- Associate’s degree in a human service discipline preferred
- One year as a residential counselor working with Persons Served facing mental health challenges preferred
- One to two years of job-specific experience in the human services field preferred
- Valid driver’s license required at employment
- At least 21 years of age
- Valid US driver’s license held for at least six months
- Adequate insurance and safe driving record if using a personal vehicle
- Ability to pass a driver screening background check
- CPR certification required within two weeks of hire
- First Aid certification required within two weeks of hire
- MAP certification required within 150 days of hire
- Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, lift at least 25 pounds, and assist Persons Served with daily living tasks
- Ability to operate a computer and office equipment
- Ability to communicate with Persons Served, staff, and external representatives
- Knowledge of personal computer applications and equipment
- Ability to establish supportive, trusting relationships with Persons Served, families, and neighbors
- Ability to balance competing priorities and make independent judgments and decisions
- Ability to work professionally and confidentially
- Sensitivity to cultural, religious, ethnic, disability, and gender issues
Benefits
Comp & perks- USD $2,000 sign-on bonus
- Opportunity to participate in trainings
- Supervision and staff meetings
- Equal opportunity employment
