Residential Program Director

Vinfen

. Oversee the operational, financial, clinical, and administrative operations of residential group-home programs .

Posted 9/29/2026full-timeMerrimac • Massachusetts • United StatesLead💰 $60,373 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in overseeing operational, financial, clinical, and administrative functions within residential group-home programs, while ensuring compliance with quality and regulatory standards. Proven ability to lead and manage staff, develop Individual Service Plans, and implement crisis intervention strategies.

Highest-signal resume keywords

Program ManagementStaff LeadershipCrisis InterventionFinancial ManagementCompliance Oversight

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations ManagementAssessment PracticesDocumentation RequirementsCrisis InterventionFinancial ManagementProgram Specific Treatment PlansData CollectionQuality ImprovementMedication AdministrationTeam Management

Soft Skills

LeadershipCommunicationProblem SolvingTeamworkCoaching

Tools & Technologies

Personal Computer ApplicationsData Reporting ToolsQuality Management Systems

Certifications & Qualifications

CPRFirst AidMAPSafety CareNETCBIS (Preferred)

Industry Keywords

Human ServicesResidential ProgramsIndividual Service PlansAccreditation StandardsFunding-Source Compliance

About the role

Key responsibilities & impact

Oversee the operational, financial, clinical, and administrative operations of residential group-home programs
Lead and manage program staff, including hiring, staffing, performance management, training, coaching, recognition, corrective action, and career development
Manage intake, initial assessments, housing and subsidy applications, and documentation for persons served
Provide supervision and direction regarding Individual Service Plans, Program Specific Treatment Plans, interventions, and rehabilitative strategies
Collaborate with people served, families, friends, employers, support staff, providers, public officials, and community resources
Resolve problems for staff and persons served and foster teamwork and leadership
Ensure compliance with quality, licensing, certification, accreditation, funding-source, and company standards
Develop and manage adherence to program budgets; ensure collection of fees and service-delivery data
Represent Vinfen in professional, regulatory, trade, and funding-source organizations and participate in meetings and committees
Manage adverse events and critical incidents, including implementation and reporting of corrective actions
Respond to data-collection and reporting requests and manage quality improvements
Provide on-call backup and on-site support and intervention when necessary
Store, administer, document, and dispose of medication in accordance with MAP requirements and regulations
Maintain staff knowledge of human-services issues, trends, and techniques
Ensure maintenance and safety of physical sites
Perform other related duties as required

Requirements

What you’ll need

Minimum of three years’ experience in progressively responsible human services functions, including two years in a supervisory capacity
Experience working with individuals with brain injury preferred
High school diploma or equivalent required
In some cases, experience may be substituted for academic training
Knowledge of human services, operations management, advocacy, communication and learning styles, assessment practices, crisis intervention, financial management, documentation requirements, and personal computer applications
Ability to provide leadership and team management, balance competing priorities, make independent judgments, and work confidentially
Valid driver's license required at employment
Must be at least 21 years of age
Must have maintained a valid US driver's license for at least one year
Must pass a driver's screening background check
Must be able to lift at least 25 pounds and perform physically active duties
CPR required within two weeks of hire
First Aid required within two weeks of hire
MAP required within 150 days of hire
Safety Care required within 90 days of hire
NET required
May be asked to obtain CBIS certification
Other training, as assigned

Benefits

Comp & perks

Great training
Great benefits
Career growth
Job security
Equal Opportunity Employer