Residential Program Director I

Vinfen

. Oversee the clinical, financial, and administrative operations of specified programs .

Posted 10/7/2026full-timeStoughton • Massachusetts • United StatesLead💰 $61,910 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in overseeing clinical, financial, and administrative operations while ensuring compliance with quality and program standards. Proficient in staff management, training, and performance evaluation, with a focus on fostering teamwork and effective communication.

Highest-signal resume keywords

Program ManagementStaff SupervisionClinical ComplianceBudget DevelopmentClient Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Operations ManagementPerformance ReviewsIntake ProceduresData CollectionMedication AdministrationDaily Living AssistanceBudget ManagementQuality ImprovementStaff TrainingProblem Resolution

Soft Skills

Team LeadershipCommunicationRelationship BuildingCoachingProblem Solving

Tools & Technologies

ComputerCalculatorCopierPrinter

Certifications & Qualifications

CPRFirst AidMAPSafety CareNETCBIS Certification (Preferred)

Industry Keywords

Human ServicesBrain InjuryQuality StandardsLicensingAccreditationProgram StandardsService DeliveryOutreachRehabilitative StrategiesSubsidy Applications

About the role

Key responsibilities & impact

Oversee the clinical, financial, and administrative operations of specified programs
Direct and manage program staff activities, hiring and allocating staff to meet operational and financial goals
Manage staff performance through direction, training, coaching, recognition, performance reviews, and corrective action
Conduct timely intake procedures and initial assessments of prospective persons served
Supervise treatment/support plans, interventions, rehabilitative strategies, and techniques
Research housing and subsidy opportunities and assist with applications and required documentation
Provide outreach and foster relationships among persons served, family, and friends
Resolve problems for staff and persons served
Foster teamwork and leadership in work groups
Communicate updated policies and directives to staff
Ensure timely completion of clinical, recordkeeping, and service/support/action plans and documents
Ensure compliance with quality, licensing, certification, accreditation, and program standards
Develop and manage adherence to program budgets
Ensure collection of program fees and service delivery data
Represent Vinfen in professional, trade, regulatory, and funding-source organizations
Serve as a resource for staff, families, neighbors, public officials, and other providers
Manage adverse events and ensure corrective actions are implemented and reported
Respond to data collection and reporting requests
Ensure program quality, goal achievement, and quality improvements
Provide on-call backup and on-site support when necessary
Store, administer, document, and dispose of medication in accordance with MAP requirements and policy
Maintain and enhance staff knowledge of human services issues, trends, and techniques
Ensure maintenance and safety of physical sites

Requirements

What you’ll need

Minimum of three years’ experience in progressively responsible human services functions
Two years of experience in a supervisory capacity
Experience working with individuals with brain injury preferred
A high school diploma or equivalent is required
In some cases, experience may be substituted for academic training
Driving is required using either a Vinfen van or personal vehicle
Personal vehicle users must possess and maintain adequate insurance and a safe driving record
Valid driver’s license must be presented at employment
Must be at least 21 years of age
Must have maintained a valid US driver’s license for at least six months
Must pass a driver’s screening background check
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, and perform physically active duties
Ability to lift at least 25 pounds using proper lifting techniques or a two-person lift
Ability to operate a computer, calculator, copier, and printer
Ability to assist clients with tasks of daily living
Ability to remain stationary 50% of the time as needed
Ability to speak, hear, and communicate with clients, staff, and external representatives
CPR required within two weeks of hire
First Aid required within two weeks of hire
MAP required within 150 days of hire
Safety Care required within 90 days of hire
NET required
May be asked to obtain CBIS certification

Benefits

Comp & perks

A fully funded 401(a), employer-sponsored retirement plan requiring no employee contribution
Employee-funded 403(b) plan
Medical, Dental and Vision plans for eligible employees scheduled to work 30 hours per week or more
Employer contribution toward medical insurance
Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
Employer-paid Short-Term Disability Insurance for qualifying employees
Flexible Spending Reimbursement Accounts (Health and Dependent care)
Voluntary Term Life, Whole Life, Accident, Critical Illness, and Hospital Indemnity Insurance
Generous paid time off for employees scheduled to work 20 hours or more per week