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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in training coordination and compliance tracking, with proficiency in LMS platforms and document management systems. Strong organizational and communication skills are essential for managing enrollment processes and maintaining accurate records.
Highest-signal resume keywords
Training CoordinationCompliance TrackingLMS PlatformsMicrosoft ExcelCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ValidationReport GenerationCertification TrackingDocument ManagementSOP UploadingEnrollment ProcessingClass SchedulingHigh-Volume Data ManagementCompliance Dashboard SupportTraining Material Management
Soft Skills
Attention to DetailStrong Communication SkillsTime ManagementCustomer Service SkillsAbility to Manage Multiple Priorities
Tools & Technologies
ReliasSharePointLMS PlatformsMicrosoft ExcelGoogle Sheets
Certifications & Qualifications
High School DiplomaGEDCPR/First Aid Certification
Industry Keywords
Human ServicesHealthcareEducationCompliance-Driven Environments
About the role
Key responsibilities & impact- Enroll staff into required learning programs and maintain roster accuracy across systems
- Process class assignments, waitlists, cancellations, and rescheduling tasks
- Communicate enrollment confirmations, instructions, and reminders to learners and supervisors
- Schedule and track New Employee Trainings and identify instructors
- Track required certifications including MAP, Relias training, Safety Care, CPR/First Aid, and update completion records
- Run reports on upcoming expirations and overdue certifications and send notifications
- Support compliance dashboards and certification logs
- Pull routine compliance and enrollment reports for leadership and stakeholders
- Perform data validation and partner with the LMS Administrator to resolve errors or mismatches
- Support audit preparation by maintaining accessible documentation and records
- Own and maintain the L&D SharePoint document library, including folder structure, naming standards, permissions, version control, and archiving
- Upload and update SOPs, job aids, forms, and training materials
- Ensure staff access to current approved documentation
- Respond to inquiries about enrollment, certification status, deadlines, and next steps
- Send standardized notices and reminders
- Assist with training announcements and process updates
- Provide operational support during high-volume certification cycles or system transitions
- Back up Senior Coordinator duties during absences or peak workloads
- Produce job aids and perform other related duties
Requirements
What you’ll need- 1+ years of experience in training coordination, HR administration, compliance tracking, or related administrative work
- Experience in human services, healthcare, education, or compliance-driven environments
- Familiarity with LMS platforms; Relias preferred
- Experience with SharePoint or other document management platforms
- Strong attention to detail and ability to manage high-volume data tasks
- Proficiency with Microsoft Excel and/or Google Sheets
- Strong written and verbal communication skills
- Ability to meet deadlines and manage multiple priorities
- Strong customer service skills and ability to interact with all levels of the organization
- Strong time management skills
- High School diploma or GED required
- Ability to lift at least 25 pounds using proper lifting techniques
- Ability to operate a computer and office equipment such as a calculator, copier, and printer
- Ability to remain in a stationary position 50% of the time as needed
- Ability to bend, reach, file, sit, stand, and move around the facility
- Ability to speak, hear, and communicate with clients, staff, and external representatives
- Specific vision abilities including close, distance, color, peripheral vision, depth perception, and ability to adjust focus
Benefits
Comp & perks- A fully funded 401(a), employer-sponsored retirement plan requiring no employee contribution
- Employee-funded 403(b) plan
- Medical, Dental and Vision plans for eligible employees scheduled to work 30 hours per week or more
- Employer contribution toward the cost of medical insurance
- Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
- Employer-paid Short-Term Disability Insurance for qualifying employees
- Flexible Spending Reimbursement Accounts for Health and Dependent care
- Voluntary Term Life, Whole Life, Accident, Critical Illness, and Hospital Indemnity Insurance
- Generous paid time off for employees scheduled to work 20 hours or more per week
- Hybrid work arrangement
