Manager, Payer Strategy – Success

Virtix Health

. Execute comprehensive strategic account plans to drive product adoption, customer outcomes, renewals, expansion, and advocacy .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management within the healthcare industry, focusing on customer relationship building, product adoption, and service expansion. Proficient in communicating value, managing renewals, and ensuring compliance with HIPAA requirements.

Highest-signal resume keywords

Customer Relationship ManagementStrategic Account PlanningHealthcare Industry KnowledgeRenewal ManagementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementProduct AdoptionRisk AdjustmentClinical QualityService DeliveryData AnalyticsCustomer EngagementUtilization IncreaseExpansion OpportunitiesCompliance Management

Soft Skills

Problem SolvingInterpersonal SkillsAttention to DetailExpectation ManagementClient Communication

Tools & Technologies

MS Teams

Industry Keywords

HealthcareHIPAA ComplianceCustomer AdvocacyExecutive Business ReviewsStakeholder Engagement

About the role

Key responsibilities & impact

Execute comprehensive strategic account plans to drive product adoption, customer outcomes, renewals, expansion, and advocacy
Prepare and lead recurring customer meetings, including quarterly business and executive business reviews
Demonstrate customer goals and communicate the value delivered from Virtix Health’s products and services
Execute adoption plans to increase utilization and engagement
Proactively identify customer risks and influence outcomes internally and externally
Manage renewal and growth opportunities and identify expansion opportunities
Build and foster senior-level relationships with customer leadership and decision makers
Partner with customer stakeholders to understand goals and provide guidance and recommendations
Drive expansion opportunities across Virtix Health’s portfolio of products and solutions
Develop and maintain in-depth knowledge of Virtix Health products, services, delivery processes, risk adjustment, and clinical quality offerings
Maintain compliance with company policies, procedures, mission statement, confidentiality, and HIPAA requirements
Collaborate extensively via video using MS Teams

Requirements

What you’ll need

Minimum of 5 years of overall experience, 3 years of customer relationship/account management experience, preferably in healthcare industry
Ability to communicate with clients effectively regarding all aspects of product, service delivery, and related information
Demonstrated experience of successfully managing customers, to include renewal and service expansion opportunities
Aptitude to understand healthcare industry and IT solutions based on analytics
Problem solving skills and strong communication and interpersonal skills
A high level of accuracy and attention to detail is required
Demonstrated ability to capture, understand, manage, and resolve questions and issues
Ability to manage expectations, create high levels of satisfaction, and effectively convey client needs to internal stakeholders and functions throughout the company
Bachelor’s degree or equivalent experience in a related field is required
Permanent work status required
Employees must live and work within the continental U.S.
Travel for this position will likely be up to 10%

Benefits

Comp & perks

Quality of life with a remote predictable, full-time schedule
Competitive Salary commensurate to experience
Annual Bonus Opportunity
Medical, Dental, Vision coverage and more
Long-term disability insurance, and life insurance
Ample parental leave
401K with company match
Certification and Tuition Reimbursement
Holidays, paid time off