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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities with a focus on sales administration, order processing, and customer relationship management. Proficient in managing multiple priorities while maintaining attention to detail and effective communication with stakeholders.
Highest-signal resume keywords
Sales Administration ExperienceQuotation PreparationMicrosoft 365 ProficiencyCRM System ManagementOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingQuotation ManagementPurchase Order ManagementInvoicing AdministrationData EntryRecord KeepingDocument PreparationEmail CorrespondenceCalendar ManagementAdministrative Reporting
Soft Skills
Attention to DetailProblem-Solving SkillsCommunication SkillsProactive ApproachAbility to Work Independently
Tools & Technologies
Microsoft OutlookMicrosoft ExcelMicrosoft TeamsMicrosoft WordCRM Systems
Industry Keywords
B2B SupplierIT DistributionTechnology ResellingSupplier AdministrationPublic-Sector Procurement
About the role
Key responsibilities & impact- Provide comprehensive administrative support to the sales team
- Prepare, process and manage customer quotations
- Assist with sales enquiries and customer correspondence
- Maintain accurate sales records and customer information
- Support preparation of sales documentation and related paperwork
- Coordinate with sales representatives to process customer requests efficiently
- Track outstanding quotations, orders and administrative actions
- Ensure timely communication between sales teams, customers and suppliers
- Process customer orders and manage purchase orders
- Follow up with suppliers regarding outstanding purchase orders and order updates
- Track orders and maintain accurate records of order progress
- Assist with invoicing administration and supporting documentation
- Verify quotations, purchase orders and invoices
- Identify and resolve administrative discrepancies
- Provide direct administrative support to senior management
- Manage professional email correspondence and inbox organisation
- Assist with calendar management, diary coordination and meeting scheduling
- Prepare business documents, spreadsheets and correspondence
- Follow up on outstanding actions and administrative priorities
- Coordinate communication with internal teams, suppliers and external stakeholders
- Handle confidential business information professionally
- Communicate with suppliers regarding orders, quotations and outstanding documentation
- Assist with supplier account and vendor-programme administration
- Maintain accurate supplier records
- Maintain customer information in the CRM system
- Update sales records, customer interactions and order information
- Organise and maintain electronic filing systems
- Prepare Excel spreadsheets, trackers and administrative reports
- Support day-to-day operational administration
- Independently manage routine sales and business administration within the first 90 days
- Reduce the administrative workload of the sales team so they can focus on revenue-generating activities
Requirements
What you’ll need- Minimum 3 years of experience in sales administration, order processing, business administration, office administration or executive support
- Demonstrated experience preparing quotations and processing customer orders
- Experience managing purchase orders and following up with suppliers
- Strong proficiency in Microsoft 365, particularly Microsoft Outlook, Microsoft Excel, Microsoft Teams and Microsoft Word
- Confident using CRM systems and maintaining accurate customer records
- Experience providing direct administrative support to a sales team, director or senior management
- Strong organisational skills and excellent attention to detail
- Ability to manage multiple priorities and deadlines
- Excellent written and verbal English communication
- Professional and confident when communicating with customers and suppliers
- Ability to work independently with minimal supervision
- Strong problem-solving skills and a proactive approach to administrative responsibilities
- Comfortable working remotely during UK business hours
- Advantageous: experience within IT distribution, technology reselling or hardware supply
- Advantageous: experience working for a B2B supplier, wholesaler or distribution company
- Advantageous: previous experience supporting a UK-based business
- Advantageous: familiarity with UK business processes, customer service standards or supplier operations
- Advantageous: experience dealing with educational institutions, schools or public-sector procurement
- Advantageous: experience managing high volumes of quotations, purchase orders and invoices
- Advantageous: experience supporting multiple sales representatives or senior executives
- Advantageous: familiarity with supplier or vendor administration processes
Benefits
Comp & perks- Fully remote work arrangement
- Permanent, full-time employment