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Director, Global Travel Technology, Services
Virtuoso Travel. Lead the Global Travel Technology & Services vertical within Virtuoso Partnership .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading global travel technology partnerships, developing and executing category strategies, and negotiating commercial agreements. Proficient in evaluating technology platforms and managing cross-functional collaborations to drive business growth and enhance partner engagement.
Highest-signal resume keywords
Category LeadershipPartner DevelopmentCommercial NegotiationTravel Technology EvaluationData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Category Strategy DevelopmentPartner EvaluationRFP and RFI ProcessesSoftware Integration ConceptsData Security and Privacy ComplianceTravel Distribution MechanicsAnalytical CapabilityCommercial AcumenVendor Viability AssessmentImplementation Risk Analysis
Soft Skills
Influencing Without AuthorityCultural FluencyExecutive Presentation SkillsWritten and Verbal Communication
Tools & Technologies
CRM SystemsWorkflow SystemsZohoSmartsheet
Industry Keywords
Travel TechnologyHospitalityAviationGround TransportationInsurancePartnership ManagementMarket InsightCompetitive DynamicsEmerging Partnership ModelsGlobal Organization
About the role
Key responsibilities & impact- Lead the Global Travel Technology & Services vertical within Virtuoso Partnership
- Define and maintain a multiyear global category strategy aligned with enterprise priorities and market conditions
- Lead portfolio composition, identify growth opportunities, coverage gaps, and strategic risks
- Set partner selection criteria, participation terms, and contract structures
- Lead partner procurement, evaluation, selection, onboarding, RFPs, and RFIs
- Negotiate commercial terms and multiyear partner agreements
- Manage partnerships across travel technology, air, ground transportation, insurance, education, and ancillary travel services
- Evaluate technology partners for product capability, integration architecture, security, privacy, implementation burden, support, and viability
- Assess platform integration with booking, mid-office, back-office, and CRM systems
- Establish technology partnership metrics covering adoption, user experience, and financial return
- Define partner value propositions, benefits, programs, and engagement models
- Serve as subject-matter expert for regional leaders, Membership, Product, Marketing, and Events
- Apply performance data, market insight, and trend analysis to strategy and portfolio decisions
- Align Partnerships, Regions, Product, Marketing, Events, Finance, and Operations
- Monitor industry movement, competitive dynamics, and emerging partnership models
- Represent Virtuoso’s category direction internally and with senior external partner stakeholders
- Travel internationally to partner markets and industry events approximately 35% to 50%
Requirements
What you’ll need- Bachelor’s degree in Business, Marketing, or a related field, or equivalent professional experience
- 7+ years of experience in travel technology, travel, hospitality, aviation, ground transportation, insurance, or a directly relevant category
- Demonstrated success in category leadership, partner development, or portfolio management
- Ability to develop and execute category strategy within a complex, matrixed, global organization
- Strong commercial acumen and direct experience negotiating partner agreements and commercial terms
- Direct experience selling or leading commercial partnerships for technology products in a business-to-business environment
- Experience evaluating third-party platforms and vendors, including technical assessment, vendor viability, and implementation risk
- Working knowledge of software integration concepts, including APIs, data exchange, and authentication
- Familiarity with data security, privacy, and compliance considerations relevant to travel technology and traveler data
- Understanding of travel distribution and settlement mechanics, including commission and remuneration structures
- Deep understanding of partner evaluation, RFP and RFI processes, and governance frameworks
- Strong analytical capability and experience translating data into executive-level decisions
- Ability to influence across teams and geographies without direct authority
- Experience building partnerships across multiple regions and time zones, with cultural fluency
- Exceptional written, verbal, and executive presentation skills
- Proficiency with CRM and workflow systems
- Approximately 35% to 50% travel required
- General knowledge of insurance, aviation, and ground transportation categories preferred
- Experience assessing early-stage or venture-backed technology companies preferred
- Familiarity with Zoho and Smartsheet preferred
Benefits
Comp & perks- Medical, dental, vision, and life insurance
- 401(k) savings plan
- Full benefits package
- Competitive salary