Professional Development & Training Specialist

Virtuoso Travel

. Support planning and execution of Virtuoso’s professional development and training offerings for member agencies, travel advisors, and preferred partners .

Posted 10/23/2026full-timeUnited StatesJuniorMid-Level💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing professional development and training offerings, with strong capabilities in communication, organization, and collaboration. Proficient in utilizing technology platforms for virtual learning and data analysis to enhance training effectiveness.

Highest-signal resume keywords

Bachelor's Degree In CommunicationsLearning And Development ExperienceMicrosoft Office ProficiencyVirtual Meeting FacilitationCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Curriculum PlanningContent ReviewData AnalysisPresentation PreparationSchedulingReportingProblem-SolvingAttention To DetailCustomer ServiceEvent Management

Soft Skills

Strong Communication SkillsOrganizational SkillsProactive Self-StarterCreative ThinkingAbility To Work Independently

Tools & Technologies

Microsoft PowerPointZoomVirtual Learning PlatformsTracking ToolsWebinar Platforms

Industry Keywords

Travel Industry ManagementProfessional DevelopmentTraining OfferingsAccount ManagementCustomer Service

About the role

Key responsibilities & impact

Support planning and execution of Virtuoso’s professional development and training offerings for member agencies, travel advisors, and preferred partners
Manage execution, accuracy, and integrity of assigned offerings
Coordinate timelines, deliverables, communications, and operational details
Liaise with preferred partners on timelines, deliverables, content, presentation preparation, and requirements
Advise partners on curriculum planning, content, presentation format, and best practices
Host and facilitate live and virtual learning experiences and troubleshoot issues
Conduct content reviews, practice sessions, and rehearsals
Collaborate with internal stakeholders on communications, registration, technology, logistics, and execution requirements
Maintain tracking tools and systems for schedules, deliverables, metrics, inventory, and related information
Collect, analyze, and summarize participation data, feedback, and results
Manage shared inboxes and respond to or route inquiries
Maintain processes for scheduling, recording, reporting, learning platforms, and operational requirements
Document and improve team processes
Train and cross-train colleagues across Professional Development & Training offerings
Support advisor education initiatives and evolving assigned offerings

Requirements

What you’ll need

Bachelor’s degree or equivalent experience in communications, business, learning and development, travel industry management, marketing, or a related field
2–4 years of related work experience in learning and development, account management, customer service, events, travel, or a related field
Ability to manage multiple timelines, deliverables, and priorities with accuracy and attention to detail
Strong cross-functional collaboration and communication skills
Excellent written and verbal communication, presentation, facilitation, and customer service skills
Strong organizational skills and attention to detail
Ability to problem-solve and make decisions in a deadline-driven and evolving environment
Ability to collect, organize, analyze, and summarize information and feedback
Proficiency with Microsoft Office applications, especially PowerPoint
Experience with Zoom or similar virtual meeting and webinar platforms, including supporting and facilitating live virtual experiences
Ability to learn and effectively use virtual learning, tracking, reporting, and other technology platforms
Ability to work effectively across time zones, with flexibility in schedule as needed
Dependable, proactive self-starter able to grasp new concepts quickly
Forward thinking, curious, and creative
Strong ability to work independently and collaboratively

Benefits

Comp & perks

Full benefits package
Medical, dental, vision, and life insurance
401(k) savings plan
Competitive salary
Equal opportunity employer committed to a diverse workforce
Infrequent travel support for company events and Professional Development & Training offerings (generally 1–3 trips per year)