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Senior Manager, Learning Strategy – Quality
Virtuoso Travel. Provide leadership, coaching, performance management, and professional development support for assigned team members .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading professional development initiatives, facilitating learning experiences, and aligning educational strategies with organizational goals. Proven ability to coach teams, evaluate learning effectiveness, and implement best practices in diverse environments.
Highest-signal resume keywords
Professional Development LeadershipFacilitation and Presentation SkillsCurriculum DevelopmentStrategic ThinkingStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Learning and DevelopmentCurriculum DevelopmentEvent LearningPerformance ManagementData AnalysisCoachingTraining DeliveryLearning FrameworksContinuous ImprovementAdult Learning Practices
Soft Skills
CoachingRelationship BuildingAnalytical ThinkingTeam DevelopmentCommunication
Industry Keywords
Travel Industry ExperienceOrganizational DevelopmentEducationBusiness ObjectivesLearning Outcomes
About the role
Key responsibilities & impact- Provide leadership, coaching, performance management, and professional development support for assigned team members
- Partner with the Senior Director, Professional Development & Training, to advance departmental priorities, strategic initiatives, and organizational goals
- Lead strategy, development, delivery, and continuous improvement for assigned professional development offerings and learning experiences
- Align learning initiatives with organizational priorities, learner needs, business objectives, and commercial opportunities
- Enhance learner value, learning effectiveness, quality standards, and learning outcomes
- Promote consistency, quality standards, and knowledge sharing across regions, offerings, and learning experiences
- Serve as a senior facilitator, presenter, moderator, and Professional Development & Training representative
- Lead delivery and evaluation of professional development offerings across virtual, in-person, and event-based formats
- Develop and maintain facilitation standards, learning frameworks, and best practices
- Coach facilitators, presenters, and subject matter experts to improve learning effectiveness and audience engagement
- Partner with Events, regional teams, subject matter experts, and business leaders on event-based professional development
- Integrate event education with the broader professional development portfolio
- Evaluate participant feedback, engagement metrics, learning outcomes, and data to guide continuous improvement
- Identify scalable delivery approaches, streamline processes, expand reach, and improve initiative effectiveness
- Monitor industry trends, adult learning practices, facilitation techniques, and professional development innovations
Requirements
What you’ll need- Bachelor's degree or equivalent experience in learning and development, education, organizational development, business, travel industry management, communications, or a related field
- Four to seven years of progressively responsible experience in learning and development, professional development, facilitation, curriculum development, training, education, event learning, or related fields
- Experience leading, coaching, and developing teams, including performance management, talent development, and employee engagement
- Experience facilitating, moderating, and presenting learning experiences for professional audiences across virtual and in-person environments
- Experience developing and delivering professional development offerings, learning experiences, conferences, events, workshops, curricula, or learning pathways
- Strong strategic thinking skills connecting learning initiatives to organizational goals, commercial considerations, and business outcomes
- Strong stakeholder management, consulting, and relationship-building skills in a matrixed organization
- Strong analytical skills to evaluate learning effectiveness, interpret data, and make informed recommendations
- Experience working with global teams, regional stakeholders, and cross-functional business partners preferred
- Travel industry experience preferred
- Approximately 10–15% travel, including domestic and international travel
Benefits
Comp & perks- Medical, dental, vision, and life insurance
- 401(k) savings plan
- Full benefits package
- Equal opportunity employer dedicated to promoting a diverse workforce