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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR Operations and Employee Lifecycle Management, with a strong focus on payroll processing, documentation accuracy, and compliance with HR policies. Proficient in using HR systems like BambooHR and Jira Service Management to enhance operational efficiency and data integrity.
Highest-signal resume keywords
HR Operations ExperienceEmployee Lifecycle ManagementBambooHR ProficiencyPayroll ProcessingDocument Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR AdministrationPayroll Inputs PreparationEmployee Data ManagementOnboarding ProcessesOffboarding ProcessesData AnalysisCompliance SupportBenefits AdministrationContractual Changes CoordinationOperational Process Improvement
Soft Skills
Attention to DetailClear CommunicationProactive Problem SolvingOrganizational SkillsAbility to Prioritize
Tools & Technologies
BambooHRJira Service ManagementHR Documentation SystemsPayroll SystemsTicketing Tools
Industry Keywords
Global HREmployee RecordsEOR ProvidersInternational EnvironmentHR Policies
About the role
Key responsibilities & impact- Provide temporary maternity leave coverage within the Global HR team
- Coordinate employee and contractor lifecycle processes, including onboarding, contractual changes, transfers and offboarding
- Respond to day-to-day requests from employees, contractors and EOR workers
- Prepare, collect and maintain HR documentation and employee records
- Track HR requests and ensure actions are completed accurately and on time
- Coordinate with employees, managers, Finance, Legal and external providers across different countries
- Support consistent application of HR policies and operational processes
- Prepare and validate monthly payroll inputs, including new joiners, leavers, compensation changes, absences and other employee updates
- Coordinate with payroll, benefits and EOR providers across multiple countries
- Support benefits administration and compensation-related processes
- Investigate and help resolve payroll and benefits questions
- Administer employee data and operational processes in BambooHR, Jira Service Management and other HR tools
- Maintain accurate and complete HR data across systems
- Monitor incoming Jira requests and ensure timely follow-up and resolution
- Prepare regular and ad hoc HR reports, trackers and people-data analysis
- Review data and documentation to identify inconsistencies, missing information or required actions
- Support compliance with internal HR policies and applicable local requirements
- Maintain organized and audit-ready employee documentation
- Participate in global HR projects and implementation of new processes or tools
- Identify opportunities to simplify workflows, improve data quality and make HR operations more efficient
Requirements
What you’ll need- Previous hands-on experience in HR Operations, People Operations, HR Administration or a similar operational HR role
- Experience supporting employee lifecycle processes from onboarding through offboarding
- Strong document-management skills and excellent attention to detail
- Confidence working with HR systems, ticketing tools, reports and employee data
- Experience with BambooHR, Jira Service Management or comparable systems
- Experience preparing payroll inputs and coordinating with payroll, benefits, contractor or EOR providers
- Strong follow-through and a proactive approach to investigating and resolving requests
- Ability to prioritise multiple operational tasks in a fast-moving international environment
- Clear and professional communication skills
- Fluency in English
- Russian language skills are a strong advantage
- Availability to work through a temporary B2B arrangement based in Serbia
Benefits
Comp & perks- Remote-first work within a collaborative global HR team
- Onboarding perks
- Referral programme bonuses
- Engagement programmes and incentives
- Hands-on responsibility within a genuinely international HR environment
- Exposure to different employment models, including employees, contractors and EOR arrangements
- Close collaboration with colleagues and providers across more than 40 locations