Virtuozzo

Solutions Engineer

• Act as a trusted technical advisor to prospects, customers, and partners throughout the sales cycle
• Partner with the Territory Manager to develop account strategies, progress opportunities, and remove technical barriers to purchase
• Lead technical discovery covering infrastructure, workloads, operating model, commercial priorities, and decision criteria
• Design and present solution architectures based on Virtuozzo’s cloud infrastructure platform
• Translate customer requirements into clear technical solutions and explain their operational and commercial value
• Deliver product demonstrations, technical presentations, workshops, trials, and proof-of-concept engagements
• Engage stakeholders from infrastructure engineers and architects to CTOs and business leaders
• Respond to RFIs, RFPs, and RFQs
• Address technical questions relating to architecture, deployment, integration, performance, security, scalability, and migration
• Collaborate with Product Management, Engineering, Support, and Professional Services to validate solutions and communicate customer requirements
• Provide customer and market feedback for product positioning and roadmap discussions
• Support handover of successful opportunities to implementation, onboarding, and customer support teams
• Contribute to technical sales documentation, reference architectures, competitive materials, and internal enablement resources
• Maintain current knowledge of Virtuozzo products, the competitive landscape, and relevant cloud infrastructure technologies

Solutions Architect – Cloud Infrastructure

Support Engineer

• Provide second-level technical support by coordinating, evaluating, troubleshooting, and resolving reported customer issues
• Collaborate with customer technical teams and internal teams
• Analyse the technical performance and reliability of products, systems, and services based on customer requests
• Manage customer communication and provide feedback according to quality standards, customer satisfaction requirements, and SLAs
• Maintain internal and external knowledge bases covering Virtuozzo products and troubleshooting procedures
• Develop advanced knowledge of Linux with support from trainers and experienced support engineers
• Learn how Linux-based infrastructure is used by service providers and enterprises worldwide
• Work directly with global customers and develop technical communication and problem-solving skills
• Provide feedback that helps Engineering teams improve Virtuozzo products

Technical Support Engineer

Account Manager

• Contribute to the regional go-to-market plan for the Benelux and Nordic markets
• Research and identify target accounts, partners, and new-business opportunities
• Build a pipeline of prospective MSP, CSP, hosting, and service-provider customers
• Conduct structured outbound prospecting and follow up on leads generated through partners, marketing activities, and events
• Qualify opportunities by understanding business needs, infrastructure environment, decision process, and commercial potential
• Coordinate opportunities through discovery, technical validation, commercial discussions, and partner-led closure
• Maintain accurate CRM records and provide updates on deal progress, risks, and next steps
• Work towards agreed pipeline, new-logo, and revenue objectives
• Build and maintain relationships with distributors, MSPs, CSPs, resellers, hosting providers, and technology partners
• Support partner recruitment, activation, joint account planning, prospecting, campaigns, and co-selling activities
• Engage with business owners, infrastructure leaders, technical teams, and other customer stakeholders
• Introduce Virtuozzo’s capabilities across virtualisation, hyperconverged infrastructure, storage, and cloud orchestration
• Coordinate demonstrations, workshops, trials, and proof-of-concept activities with technical teams
• Represent Virtuozzo at relevant industry events, partner meetings, and channel forums
• Monitor competitor activity, market trends, and emerging customer requirements
• Share regional feedback with Sales, Marketing, Product, and Engineering teams

Territory Manager – Benelux, Nordics

• Provide second-level technical support by coordinating, evaluating, troubleshooting, and resolving reported customer issues
• Collaborate with customer technical teams and internal teams
• Analyse the technical performance and reliability of products, systems, and services based on customer requests
• Manage customer communication and provide feedback according to quality standards, customer satisfaction requirements, and SLAs
• Maintain internal and external knowledge bases covering Virtuozzo products and troubleshooting procedures
• Develop advanced Linux knowledge with support from trainers and experienced support engineers
• Learn how Linux-based infrastructure is used by service providers and enterprises worldwide
• Work directly with global customers and develop technical communication and problem-solving skills
• Provide feedback that helps Engineering teams improve Virtuozzo products

Technical Support Engineer, L2

• Act as a trusted technical advisor to prospects, customers, and partners throughout the sales cycle
• Partner with the Territory Manager to develop account strategies, progress opportunities, and remove technical barriers to purchase
• Lead technical discovery of customer infrastructure, workloads, operating model, commercial priorities, and decision criteria
• Design and present solution architectures based on Virtuozzo’s cloud infrastructure platform
• Translate customer requirements into technical solutions and explain their operational and commercial value
• Deliver product demonstrations, technical presentations, workshops, trials, and proof-of-concept engagements
• Engage stakeholders ranging from infrastructure engineers and architects to CTOs and business leaders
• Respond to RFIs, RFPs, and RFQs
• Address technical questions concerning architecture, deployment, integration, performance, security, scalability, and migration
• Collaborate with Product Management, Engineering, Support, and Professional Services to validate solutions and communicate customer requirements
• Provide customer and market feedback for product positioning and roadmap discussions
• Support handover of successful opportunities to implementation, onboarding, and customer support teams
• Contribute to technical sales documentation, reference architectures, competitive materials, and internal enablement resources
• Maintain current knowledge of Virtuozzo products, competitive landscape, and cloud infrastructure technologies

Human Resources

• Coordinate employee and contractor lifecycle processes, including onboarding, contractual changes, transfers and offboarding
• Respond to day-to-day requests from employees, contractors and EOR workers
• Prepare, collect and maintain HR documentation and employee records
• Track HR requests and ensure that actions are completed accurately and on time
• Coordinate with employees, managers, Finance, Legal and external providers across different countries
• Support the consistent application of HR policies and operational processes
• Prepare and validate monthly payroll inputs, including new joiners, leavers, compensation changes, absences and other employee updates
• Coordinate with payroll, benefits and EOR providers across multiple countries
• Support benefits administration and compensation-related processes
• Investigate and help resolve payroll and benefits questions
• Maintain clear supporting documentation and appropriate approval records
• Administer employee data and operational processes in BambooHR, Jira Service Management and other HR tools
• Maintain accurate and complete HR data across systems
• Monitor incoming Jira requests and ensure timely follow-up and resolution
• Prepare regular and ad hoc HR reports, trackers and people-data analysis
• Review data and documentation to identify inconsistencies, missing information or required actions
• Support compliance with internal HR policies and applicable local requirements
• Maintain organized and audit-ready employee documentation
• Participate in global HR projects and the implementation of new processes or tools
• Identify opportunities to simplify workflows, improve data quality and make HR operations more efficient

HR Operations, Specialist

General

• Lead the implementation and adoption of Power BI across the organization, ensuring alignment with business needs
• Design, build, and maintain dashboards providing real-time visibility into business KPIs, including MRR, churn, CAC, and operational performance
• Connect Power BI to Salesforce, ERP systems, SQL databases, and subscription platforms
• Develop scalable data models using DAX and Power Query for high-performance reporting and forecasting
• Deliver tailored training and support for business users to encourage self-service analytics and improve data literacy
• Partner with FP&A, Revenue Operations, IT, and Product teams to capture requirements and deliver analytics solutions
• Define and implement data governance best practices focused on security, compliance, and data integrity
• Manage Power BI initiatives end-to-end, from planning and execution to stakeholder communication and delivery
• Optimize dashboards for performance and reliability and resolve technical issues
• Stay current with Power BI features and recommend innovations

Power BI Lead

• Provide temporary maternity leave coverage within the Global HR team
• Coordinate employee and contractor lifecycle processes, including onboarding, contractual changes, transfers and offboarding
• Respond to day-to-day requests from employees, contractors and EOR workers
• Prepare, collect and maintain HR documentation and employee records
• Track HR requests and ensure actions are completed accurately and on time
• Coordinate with employees, managers, Finance, Legal and external providers across different countries
• Support consistent application of HR policies and operational processes
• Prepare and validate monthly payroll inputs, including new joiners, leavers, compensation changes, absences and other employee updates
• Coordinate with payroll, benefits and EOR providers across multiple countries
• Support benefits administration and compensation-related processes
• Investigate and help resolve payroll and benefits questions
• Administer employee data and operational processes in BambooHR, Jira Service Management and other HR tools
• Maintain accurate and complete HR data across systems
• Monitor incoming Jira requests and ensure timely follow-up and resolution
• Prepare regular and ad hoc HR reports, trackers and people-data analysis
• Review data and documentation to identify inconsistencies, missing information or required actions
• Support compliance with internal HR policies and applicable local requirements
• Maintain organized and audit-ready employee documentation
• Participate in global HR projects and implementation of new processes or tools
• Identify opportunities to simplify workflows, improve data quality and make HR operations more efficient

Virtuozzo

Solutions Architect – Cloud Infrastructure

Technical Support Engineer

Territory Manager – Benelux, Nordics

Technical Support Engineer, L2

Solutions Architect – Cloud Infrastructure

HR Operations, Specialist

Power BI Lead

HR Operations Specialist

HR Operations Specialist