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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR Operations and People Operations, with a strong focus on employee lifecycle processes, payroll coordination, and compliance with HR policies. Proficient in managing HR documentation and data across systems, ensuring accuracy and efficiency in operational tasks.
Highest-signal resume keywords
HR Operations ExperienceBambooHR ProficiencyPayroll CoordinationDocument Management SkillsFluency in English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee Lifecycle ProcessesPayroll Inputs PreparationData AnalysisHR Documentation ManagementCompliance Support
Soft Skills
Attention to DetailProactive Problem SolvingClear CommunicationOrganizational SkillsFollow-Through
Tools & Technologies
BambooHRJira Service ManagementHR SystemsTicketing Tools
Industry Keywords
HR AdministrationPeople OperationsContractor ManagementEOR ProvidersInternational HR
About the role
Key responsibilities & impact- Coordinate employee and contractor lifecycle processes, including onboarding, contractual changes, transfers and offboarding
- Respond to day-to-day requests from employees, contractors and EOR workers
- Prepare, collect and maintain HR documentation and employee records
- Track HR requests and ensure that actions are completed accurately and on time
- Coordinate with employees, managers, Finance, Legal and external providers across different countries
- Support the consistent application of HR policies and operational processes
- Prepare and validate monthly payroll inputs, including new joiners, leavers, compensation changes, absences and other employee updates
- Coordinate with payroll, benefits and EOR providers across multiple countries
- Support benefits administration and compensation-related processes
- Investigate and help resolve payroll and benefits questions
- Maintain clear supporting documentation and appropriate approval records
- Administer employee data and operational processes in BambooHR, Jira Service Management and other HR tools
- Maintain accurate and complete HR data across systems
- Monitor incoming Jira requests and ensure timely follow-up and resolution
- Prepare regular and ad hoc HR reports, trackers and people-data analysis
- Review data and documentation to identify inconsistencies, missing information or required actions
- Support compliance with internal HR policies and applicable local requirements
- Maintain organized and audit-ready employee documentation
- Participate in global HR projects and the implementation of new processes or tools
- Identify opportunities to simplify workflows, improve data quality and make HR operations more efficient
Requirements
What you’ll need- Previous hands-on experience in HR Operations, People Operations, HR Administration or a similar operational HR role
- Experience supporting employee lifecycle processes from onboarding through offboarding
- Strong document-management skills and excellent attention to detail
- Confidence working with HR systems, ticketing tools, reports and employee data
- Experience with BambooHR, Jira Service Management or comparable systems
- Experience preparing payroll inputs and coordinating with payroll, benefits, contractor or EOR providers
- Strong follow-through and a proactive approach to investigating and resolving requests
- Ability to prioritise multiple operational tasks in a fast-moving international environment
- Clear and professional communication skills
- Fluency in English
- Russian language skills are a strong advantage
- Availability to work through a temporary B2B arrangement based in Serbia
Benefits
Comp & perks- Remote-first work within a collaborative global HR team
- Onboarding perks
- Referal programme bonuses
- Engagement programmes and incentives
- Hands-on responsibility within a genuinely international HR environment
- Exposure to different employment models, including employees, contractors and EOR arrangements
- Close collaboration with colleagues and providers across more than 40 locations