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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic sales, relationship management, and account management, with a strong analytical mindset to identify commercial opportunities and develop actionable recommendations. Proficient in utilizing CRM platforms, AI-enabled tools, and analytics to enhance sales productivity and manage merchant portfolios effectively.
Highest-signal resume keywords
Strategic SalesRelationship ManagementAccount ManagementData AnalysisCRM Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales MethodologiesPortfolio ManagementClient EngagementOpportunity Pipeline ManagementMarket Research
Soft Skills
Excellent CommunicationOrganizational SkillsProject ManagementAttention to DetailAbility to Manage Multiple Priorities
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft WordMicrosoft Dynamics (MSD)AI-Enabled Tools
Industry Keywords
PaymentsFintechE-CommerceRetailFinancial Services
About the role
Key responsibilities & impact- Support the management and growth of Visa’s Light Touch Merchant Portfolio of approximately 300 merchant accounts
- Execute and improve outbound merchant engagement communications
- Draft, coordinate, and distribute merchant-facing thought leadership, product updates, sales campaigns, and relationship-development content
- Build and maintain merchant contact databases and identify replacement contacts
- Expand Visa’s merchant relationship footprint by identifying contacts, influencers, decision makers, and relevant organizations
- Research and recommend new merchants for portfolio inclusion
- Maintain datasets tracking client engagement, outreach activity, contact coverage, opportunity status, and portfolio metrics
- Support relationships and participation in merchant industry organizations and sponsorships, including MAG and potential engagement with MRC
- Monitor merchants for opportunities involving debit routing, co-brand programs, acceptance solutions, VIK, data solutions, consulting services, risk products, and other Visa capabilities
- Prospect, qualify, and develop sales opportunities through research, outreach, relationship development, and internal collaboration
- Manage smaller opportunities and partner on larger strategic opportunities
- Maintain an opportunity pipeline and recommend next steps
- Develop account prioritization, relationship strategy, and opportunity pursuit recommendations
- Use AI-enabled tools, automation, CRM platforms, and analytics to improve sales productivity
- Coordinate with Product, Marketing, Consulting, Acceptance Solutions, Risk, Co-brand, Debit Routing, and other Visa teams
- Develop knowledge of payments, merchant business models, negotiations, portfolio management, and sales methodologies
- Travel up to 10% of the time
Requirements
What you’ll need- 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
- Experience in sales, business development, account management, customer success, consulting, analytics, operations, marketing, or related business functions
- Strong interest in developing a career in strategic sales, relationship management, account management, or business development
- Demonstrated ability to identify commercial opportunities through research, analysis, and client engagement
- Excellent written and verbal communication skills
- Strong organizational and project management capabilities with exceptional attention to detail
- Ability to manage multiple priorities and work effectively in a fast-paced environment
- Analytical mindset with the ability to interpret data, identify trends, and develop actionable recommendations
- Proficiency in Microsoft Excel, PowerPoint, Word, Copilot/AI, Microsoft Dynamics (MSD), and related business applications
- Travel 5–10% of the time
- Familiarity with payments, fintech, retail, e-commerce, marketing, or financial services industries is a plus
- Experience using CRM, sales management, marketing automation, or analytics tools is a plus
- Experience leveraging AI-enabled productivity tools is a plus
Benefits
Comp & perks- Potential sales incentive payments (if applicable)
- Bonus eligibility
- Equity eligibility
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program
