Director, AI & Automation Solutions, Strategy & Operations

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. Drive governance across the technology portfolio, enhancing operating rhythms, processes, and performance tracking to improve execution rigor .

Posted 10/27/2026full-timeAustin • Texas • United StatesLead💰 $152,200 - $244,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technology portfolio management, governance, and strategic initiative leadership, with a strong focus on AI and automation to enhance client engagement and operational efficiency. Proven ability to communicate effectively with senior executives and influence decisions across diverse stakeholder groups.

Highest-signal resume keywords

Technology Portfolio ManagementStrategic ThinkingExecutive Presentation DevelopmentCross-Functional Initiative LeadershipStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

GovernancePerformance TrackingImpact TrackingAI ImplementationAutomation StrategiesAnalytical Problem-SolvingOperational Model TransformationRoadmap Adherence MonitoringExecutive CommunicationNarrative Development

Soft Skills

CollaborationInfluencing DecisionsStructured Problem-SolvingCommunication SkillsPassion for Technology

Industry Keywords

Client ServicesBusiness OperationsManagement ConsultingGlobal OrganizationMatrixed Organization

About the role

Key responsibilities & impact

Drive governance across the technology portfolio, enhancing operating rhythms, processes, and performance tracking to improve execution rigor
Partner with Product and Technology leaders to align priorities, roadmaps, dependencies, and investment decisions
Monitor portfolio health, roadmap adherence, and delivery risks, providing actionable insights and recommendations to leadership
Develop executive communications and presentations that enable alignment and effective engagement with senior leaders
Enhance reporting to provide clear, audience-relevant visibility into capabilities delivered and progress
Increase the discipline and consistency of impact tracking to demonstrate the business value delivered by AI and automation capabilities
Lead high-priority strategic initiatives that advance AI, automation, and operating model transformation across Client Services
Develop compelling narratives that articulate the value and impact of the technology portfolio for executive and client-facing audiences
Evaluate emerging opportunities and develop recommendations to inform organizational priorities and strategic decisions
Partner across Client Services, Product, and Technology to transform client engagement through AI-powered experiences and intelligent automation

Requirements

What you’ll need

10 or more years of work experience with a Bachelor’s Degree OR at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) OR at least 3 years of work experience with a PhD
Strong strategic thinking, analytical, and structured problem-solving capabilities
Demonstrated ability to partner with senior executives and influence decisions across diverse stakeholder groups
Exceptional written and verbal communication skills, including executive presentation development and storytelling
Experience establishing or leading technology portfolio management, governance, or operating model disciplines
Proven success leading cross-functional initiatives in a global, matrixed organization
Ability to operate effectively at both strategic and operational levels, balancing long-term direction with near-term delivery
Strong collaboration and stakeholder management skills
Passion for AI, automation, and the use of technology to transform client and employee experiences
Preferred: 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree or 6+ years of work experience with a PhD
Experience in strategy, business operations, management consulting, or a related field
Travel 5-10% of the time

Benefits

Comp & perks

Bonus eligibility
Equity eligibility
Medical insurance
Dental insurance
Vision insurance
401(k)
FSA/HSA
Life insurance
Paid Time Off
Wellness Program