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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates deep expertise in commercial strategy, service portfolio management, and value-based pricing, with a strong focus on revenue growth and client relationship development. Proven ability to influence stakeholders and lead cross-functional teams to achieve measurable commercial outcomes.
Highest-signal resume keywords
Commercial StrategyService Portfolio ManagementValue-Based PricingRevenue GrowthStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Portfolio ManagementPricing StrategyGo-To-Market StrategyRevenue ForecastingMarket AnalysisProgram AnalysisPerformance EvaluationValue Proposition DevelopmentCommercializationFinancial Acumen
Soft Skills
Analytical Problem-SolvingExecutive CommunicationRelationship BuildingInfluencing Without AuthorityValue-Storytelling
Tools & Technologies
Sales PlaysPitch MaterialsProposal TemplatesContracting PathwaysField Training Assets
Certifications & Qualifications
MBAAdvanced Degree
Industry Keywords
PaymentsFintechFinancial ServicesProfessional ServicesConsultingClient Services
About the role
Key responsibilities & impact- Build and manage a portfolio of monetizable North America Client Services offerings
- Identify priority client needs, market opportunities, and differentiated capabilities that generate incremental revenue and deepen client relationships
- Define the service portfolio strategy and roadmap, including offer architecture, target segments, and value propositions
- Establish tiered service models by client segment, need, and complexity
- Design and activate segment-specific go-to-market strategies with Visa Consulting & Analytics and global Client Services teams
- Develop pricing and packaging strategies based on client value, competitive dynamics, willingness to pay, delivery cost, margin objectives, and strategic account considerations
- Lead commercial enablement assets and operating mechanisms, including sales plays, pitch materials, discovery tools, pricing guidance, proposal templates, contracting pathways, and field training
- Own the revenue performance framework, tracking pipeline, conversion, revenue, margin, retention, and realized client value
- Lead portfolio and revenue reviews and recommend actions to improve commercial outcomes
- Develop feedback loops across clients, Sales, VCA, and delivery teams
- Mobilize cross-functional stakeholders and influence senior leaders through commercialization, launch, adoption, and measurable revenue impact
Requirements
What you’ll need- 10 or more years of work experience with a Bachelor’s Degree OR at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) OR at least 3 years of work experience with a PhD
- Demonstrated experience in commercial strategy, portfolio management, pricing, go-to-market, revenue growth, product commercialization, consulting, in a complex, matrixed organization
- Proven ability to translate client needs and market insights into differentiated offerings, value propositions, pricing and packaging, sales plays, scalable delivery models, and measurable commercial outcomes
- Experience developing and implementing strategic programs in a business operations or management consulting environment
- Experience collaborating with cross-functional teams and senior leadership
- Experience conducting program analysis and performance evaluation
- Experience in stakeholder management and relationship building
- Experience preparing program documentation and executive presentations
- Experience in payments, fintech, or a related industry
- MBA or equivalent advanced degree
- Deep expertise in service portfolio strategy, value-based pricing, packaging, offer design, and commercialization across multiple client segments and delivery models
- Strong commercial and financial acumen, including market sizing, business cases, revenue forecasting, unit economics, margin management, and portfolio performance optimization
- Track record of partnering with Sales and consulting or advisory teams to develop data-led value propositions, account strategies, pipeline, and repeatable cross-sell and upsell motions
- Experience building commercial enablement programs and assets
- Ability to design tiered service models and standardized onboarding and delivery pathways
- Exceptional analytical, structured problem-solving, executive communication, and value-storytelling capabilities
- Proven ability to influence senior leaders and mobilize cross-functional teams without direct authority
- Experience in payments, financial services, technology, professional services, consulting, or client services is preferred
Benefits
Comp & perks- Potential bonus
- Equity eligibility
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program
