Director, Strategy – Business Operations

Visa

. Serve as a trusted advisor and strategic partner to the SVP, Platform Products .

Posted 10/8/2026full-timeFoster City • California • United StatesLead💰 $178,300 - $285,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic planning, cross-functional collaboration, and data-driven decision-making. Proficient in developing and communicating organizational strategies that align with business outcomes and client needs.

Highest-signal resume keywords

Strategic PlanningCross-Functional LeadershipData-Driven Decision MakingAI-Enabled Tools ExperienceExecutive Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business ManagementProduct DevelopmentFinancial ServicesAnalytical SkillsProblem-SolvingDecision Quality NarrativesOKR DevelopmentBudget ManagementPerformance MeasuresComplex Initiative Leadership

Soft Skills

Influencing SkillsConstructive ChallengeOrganizational AlignmentRelationship BuildingCommunication Skills

Tools & Technologies

Digital PlatformsAI-Enabled Tools

Industry Keywords

Global OrganizationMatrixed OrganizationPaymentsScaled Technology EnvironmentsConsulting

About the role

Key responsibilities & impact

Serve as a trusted advisor and strategic partner to the SVP, Platform Products
Help the Platform Products Leadership Team develop, communicate, and execute its strategy
Translate priorities into measurable outcomes and maintain alignment across a complex global portfolio
Support articulation of the Platform Products strategy
Organize structured deep dives with initiative owners
Establish a disciplined operating rhythm
Provide clear, data-driven updates to senior leaders
Work across Product, Technology, Design, Finance, People, and regional teams
Advance practical, AI-enabled ways of working
Develop, refine, and communicate organizational strategy and priorities
Link strategic priorities to evidenced client needs, business outcomes, and enterprise objectives
Translate strategy into outcomes, measures, and actions with ownership and follow-through
Support annual planning, quarterly business reviews, OKR development and review, and investment prioritization
Design and facilitate strategic initiative deep dives
Define questions, assemble facts, and develop options and recommendations with initiative owners
Synthesize discussions into decisions, actions, owners, and follow-up
Establish executive update cadences covering outcomes, risks, decisions, and intervention areas
Develop narratives, briefing materials, and presentations for senior leadership forums, business reviews, town halls, and other organizational moments
Translate complex product, platform, and technology topics into decision-oriented communications
Lead strategy reviews, quarterly business reviews, OKR reviews, leadership meetings, off-sites, and planning processes
Coordinate workforce planning, budget management, organizational priorities, and performance measures with Finance and People partners
Organize information, issues, and data to support leadership decisions
Drive follow-through on leadership decisions and time-sensitive deliverables
Simplify processes, eliminate low-value activity, and improve organizational effectiveness
Identify and apply AI-enabled tools and practices
Help teams adopt ways of working that increase productivity and decision quality
Partner across Product and Technology to share effective practices and demonstrate adoption value
Build relationships across Visa functions and regional teams
Coordinate stakeholders to resolve cross-functional issues and maintain strategic alignment
Act as a coordination point for matters requiring SVP or Leadership Team attention

Requirements

What you’ll need

10 or more years of relevant work experience in strategy, product, business management, consulting, technology, financial services, or a related field with a Bachelor’s Degree
Alternatively, at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD)
Alternatively, at least 3 years of work experience with a PhD
Preferred: 12 or more years of work experience with a Bachelor’s Degree, or 8-10 years of experience with an Advanced Degree, or 6+ years of work experience with a PhD
Experience partnering with senior executives and preparing clear, decision-quality narratives and recommendations
Experience leading strategic planning, business reviews, and complex cross-functional initiatives in a global or matrixed organization
Exceptional written and verbal communication skills
Strong analytical and problem-solving capability
Ability to influence across organizational boundaries, challenge constructively, and drive outcomes without direct authority
Experience with digital platforms, payments, product development, or scaled technology environments is preferred
Practical experience using AI-enabled tools to improve analysis, planning, communication, or team productivity is preferred
Work Hours vary upon the needs of the department
Position requires travel 5-10% of the time

Benefits

Comp & perks

Potential bonus
Equity eligibility
Medical insurance
Dental insurance
Vision insurance
401(k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Hybrid work arrangement
Travel requirements of 5-10% of the time