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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in compliance monitoring, risk assessment, and investigative processes within the payments and financial services industry. Proficient in managing multiple investigations and collaborating across global teams to ensure adherence to Visa Rules and compliance requirements.
Highest-signal resume keywords
Compliance MonitoringRisk AssessmentInvestigative ProcessesAnalytical SkillsProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk ManagementFraud DetectionAudit ProcessesData AnalysisRegulatory Frameworks
Soft Skills
Problem-SolvingCommunication SkillsOrganizational SkillsAttention to DetailNegotiation Skills
Tools & Technologies
Microsoft OfficeExcelWordPowerPointOutlook
Industry Keywords
Payments IndustryVisa RulesCard PaymentsACHPush Payments
About the role
Key responsibilities & impact- Monitor, investigate, and assess client and ecosystem participant activity for potential Visa Rules violations, compliance issues, and emerging risk trends
- Conduct case investigations using transaction data, internal systems, and external research
- Document findings and support remediation, enforcement, and corrective actions through resolution
- Partner with Clients, Account Executives, Client Services, Risk, and Rules & Compliance teams
- Manage multiple investigations and action plans, ensuring timely follow-up, issue resolution, and adherence to procedures
- Respond to internal and external inquiries regarding Visa Rules, compliance requirements, risk programs, and case outcomes
- Escalate high-risk, complex, or sensitive matters to senior management
- Contribute to program enhancements, operational improvements, annual planning, and risk and compliance program evolution
- Collaborate across global teams and time zones to support consistent enforcement and compliance outcomes worldwide
Requirements
What you’ll need- Bachelor's degree or equivalent combination of education and experience
- 3–5+ years of experience in payments, financial services, banking, risk, fraud, compliance, audit, customer support, or a related analytical field
- Knowledge of compliance, risk monitoring, auditing, investigative processes, and control frameworks
- Strong analytical and problem-solving skills, with experience working with transactional, operational, or risk data
- Excellent written and verbal communication skills, including the ability to clearly document findings and explain complex issues to diverse stakeholders
- Strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously
- Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook
- Ability to work independently and collaboratively in a global, cross-functional environment
- Fluency in English required
- Preferred: project and stakeholder management skills
- Preferred: communication, negotiation, and influencing skills
- Preferred: knowledge of compliance, risk management, audit, or regulatory frameworks
- Preferred: Visa experience or knowledge of the payments industry, including card payments, ACH, push payments, and network rules
Benefits
Comp & perks- Hybrid work arrangement with at least 3 days in the office
- Opportunity to create impact at scale and contribute to meaningful challenges
- Opportunities for skill growth and professional development
- Work impacting communities and payment systems worldwide
