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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data visualization, analytics, and reporting, with a strong focus on delivering actionable insights and optimizing performance through data-driven decision making. Proficient in managing service level agreements and leading client-facing initiatives in technology-driven environments.
Highest-signal resume keywords
Data Visualization SoftwareSQL SkillsSLA ManagementAgile Environment ExperienceData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data VisualizationAnalyticsSQLData ModelingProbabilityStatisticsProject ManagementReportingService Level AgreementsData Analysis
Soft Skills
CollaborationAttention to DetailCommunicationAdaptabilityStakeholder Engagement
Tools & Technologies
TableauQlikViewPowerBI
Industry Keywords
Big DataMatrixed OrganizationInteractive Data VisualizationFast-Paced EnvironmentConsulting Projects
Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Deliver actionable insights by turning large volumes of data into business value for Visa clients and stakeholders
- Collaborate with internal and external stakeholders to manage and enhance reporting solutions
- Develop and deploy automated processes for insight delivery, including self-serve functionality for leaders at corridor, market, and region levels
- Lead client-facing initiatives and consulting projects to optimize authorization performance
- Build and maintain management reporting dashboards and scorecards
- Coordinate with reporting teams to align on common reports, definitions, and data sources across markets
- Assess, monitor, and enhance service level agreements (SLAs)
- Oversee preparation and delivery of detailed product/SLA-level reporting
- Present actionable insights to technical and non-technical stakeholders
- Identify opportunities for service enhancement, process optimization, and risk mitigation
- Advocate for data-driven decision making across the organization
Requirements
What you’ll need- 8 or more years of relevant work experience with a Bachelor Degree, or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD), or 2 years of work experience with a PhD
- Experience in data visualization software (e.g., Tableau, QlikView, PowerBI)
- Experience in analytics with a focus on data visualization
- Experience leading design discovery meetings with end-users
- Experience working in big data environments
- Experience working in an Agile or fast-paced and dynamic environment
- Experience with SQL and understanding of data modeling concepts such as Star Schemas/Snowflake
- Foundational knowledge of probability and statistics
- Experience managing multiple projects and priorities with attention to detail and accuracy
- Experience in service level management, SLA reporting, or similar roles within technology-driven environments
- Bachelor's degree in a STEM field
- Advanced experience with visualization software, preferably Tableau
- In-depth knowledge of interactive data visualization best practices
- Strong SQL skills and understanding of data modeling concepts
- Proven experience in SLA assessment, data analysis, and reporting
- Experience working in a matrixed organization and adapting to a fast-paced work environment
- Ability to work at least 3 days in the Austin or Atlanta office
- Travel 5–10% of the time
Benefits
Comp & perks- Potential bonus and equity
- Medical
- Dental
- Vision
- 401(k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program
