Senior Manager, ATM

Visa

. Direct product strategy from conception through implementation .

Posted 10/23/2026full-timeUnited StatesSenior💰 $153,500 - $289,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product strategy, lifecycle management, and cross-functional collaboration to drive ATM product performance and client satisfaction. Proficient in Agile methodologies and digital fluency to enhance operational efficiency and innovation.

Highest-signal resume keywords

Product Lifecycle ManagementAgile MethodologiesCross-Functional CollaborationProduct Strategy DevelopmentClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementBusiness Process AnalysisProject ManagementFinancial AnalysisMarket AnalysisOperational Performance MetricsError-Handling ApproachesSoftware DevelopmentStrategic PlanningClient Onboarding

Soft Skills

CommunicationProblem-SolvingLeadershipCollaborationClient Support

Tools & Technologies

Generative AI ToolsDashboardsReporting MechanismsOperational GuidesMarketing Collateral

Certifications & Qualifications

Certified Scrum Master (CSM)Certified Scrum Product Owner (CSPO)

Industry Keywords

ATM ProductsMarket OpportunitiesComplianceOperational EfficiencyClient Experience

About the role

Key responsibilities & impact

Direct product strategy from conception through implementation
Identify new business and market opportunities and develop business plans
Determine product market requirements and align products with organizational objectives
Serve as a central resource interacting with systems, marketing, and sales during product development
Formulate and execute long-term plans for cost and profit control
Promote adoption of new technologies and industry-leading trends
Own assigned ATM products and services, including product vision, strategy, roadmap, commercialization, adoption, operational performance, and business outcomes
Develop 3-5 year strategies for ATM products and services
Manage the complete product lifecycle from ideation and business case development through implementation, market launch, optimization, and retirement
Drive innovation and product enhancements to increase transaction growth and network participation
Define product requirements and prioritize enhancements based on client feedback, market opportunities, competitive analysis, operational needs, and revenue impact
Lead roadmap development, business case creation, prioritization, investment decisions, and strategic implementation planning
Establish product governance processes and maintain stakeholder alignment
Own product performance metrics, adoption targets, revenue objectives, client satisfaction measures, and operational KPIs
Partner with Technology, Operations, Client Services, Risk, Legal, Compliance, and Rules teams
Support implementation planning, client onboarding, certification, production readiness reviews, and post-launch adoption tracking
Develop operational processes and governance frameworks for product lifecycle management and continuous improvement
Create communications, training materials, operational guides, implementation resources, marketing collateral, and executive presentations
Provide subject matter expertise for client escalations, operational issues, implementation challenges, audit inquiries, and production support
Support audit, compliance, and regulatory requirements
Interpret, communicate, and operationalize network rule changes and policy updates
Establish dashboards and reporting mechanisms for adoption, operational performance, revenue growth, implementation progress, and client health
Improve operational workflows, service delivery, client experience, and implementation effectiveness
Act as primary subject matter expert for internal teams and external clients
Execute North America growth strategies to increase ATM transaction volumes and client participation
Support sales teams with strategic account reviews for issuers, acquirers, processors, and ATM operators
Provide sales support, financial analysis, business cases, deal modeling, and operational guidance
Develop ATM value propositions
Coordinate client implementations across sales, Client Services, Technology, Operations, and implementation teams
Support ongoing client operations, issue resolution, service performance reviews, audit responses, and client inquiries
Manage the sales and opportunity pipeline for ATM products and strategic deals across North America
Track milestones, revenue realization, adoption, and KPIs
Identify opportunities to improve client performance, transaction volumes, operational efficiency, and Visa's ATM network position
Measure and report business, operational, financial, and client impacts of ATM initiatives

Requirements

What you’ll need

8 or more years of relevant work experience with a Bachelor's Degree, or at least 5 years of experience with an Advanced Degree, or 2 years of work experience with a PhD
9 or more years of relevant work experience with a Bachelor's Degree, or 7 or more relevant years of experience with an Advanced Degree, or 3 or more years of experience with a PhD
Experience in roles such as product manager, product owner, business process analyst, or sales operations
Experience applying Agile principles across design, development, testing, and product management
Experience developing software capabilities to support sales, service, or customer relationship management functions
Experience managing and implementing complex projects directly or through supervision
Experience collaborating cross-functionally with systems, marketing, and sales teams
Agile certifications such as CSM and CSPO, or equivalent
Experience identifying, assessing, and managing tradeoffs in product development
Experience identifying points of failure and formulating error-handling approaches for product resiliency
Digital fluency, including ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot)
Ability to travel 5-10% of the time

Benefits

Comp & perks

Medical
Dental
Vision
401(k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Potential bonus eligibility
Potential equity eligibility